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MedImpact
Tempe, AZ, United States
Exemption Status: United States of America (Exempt) $44,462 - $57,800 - $71,138 "Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A fu
Job Source: MedImpactTEKsystems
Tempe, AZ, United States
TEKsystems in partnership with One Medical Opportunity Details: Duties: Duties including but not limited to insurance help, appointment scheduling, billing inquiries, refill authorization, and appointment management. Collaborate with providers and other operations team members to complete urgent tasks Use impeccable C-I-CARE (a framework conta
Job Source: TEKsystemsNESCO Inc
Phoenix, AZ, United States
JOB DESCRIPTION Provide customer service and support to both internal and external clients, responsible for the timely and accurate set-up, ongoing maintenance, and support of clients accounts for both H&B and COBRA. Maintains a knowledge of the products and services supported by the Agency. Ensures timely and accurate problem resolution in support
Job Source: NESCO IncRandstad
Phoenix, AZ, United States
bilingual healthcare customer service (pst only). phoenix , arizona (remote) posted april 9, 2024 job details summary $18.99 - $19 per hour temp to perm high school category office and administrative support occupations referenceAB_4510306 job details Our client, a large healthcare company, is looking for a Spanish/English Speaking Custo
Job Source: RandstadTEKsystems
Glendale, AZ, United States
Join a Growing Healthcare Tech Company here in the Valley! Job Description: Assit members & patients through Chat, Email & Inbound call (40 - 60 Per Day). Respond to general inquirings from patients regarding their account such as insurance/billing, appointment management, or prior authorizations. Coordinate care among our members' care partner
Job Source: TEKsystemsTEKsystems
Phoenix, AZ, United States
Join a Growing Healthcare Tech Company here in the Valley! Job Description: Assit members & patients through Chat, Email & Inbound call (40 - 60 Per Day). Respond to general inquirings from patients regarding their account such as insurance/billing, appointment management, or prior authorizations. Coordinate care among our members' care partner
Job Source: TEKsystemsCredit Solutions
Phoenix, AZ, United States
Credit Solutions of Lexington, KY is seeking to hire a full-time Bilingual/Spanish speaking Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference , apply
Job Source: Credit SolutionsTEKsystems
Scottsdale, AZ, United States
Join a Growing Healthcare Tech Company here in the Valley! Job Description: Assit members & patients through Chat, Email & Inbound call (40 - 60 Per Day). Respond to general inquirings from patients regarding their account such as insurance/billing, appointment management, or prior authorizations. Coordinate care among our members' care partner
Job Source: TEKsystemsGlendale, AZ, United States
The job of the Recovery Specialist is to make outbound calls, receive incoming calls; all with the purpose of resolving the outstanding balance via the necessary avenues. The Recovery Specialist will also need to skip trace for the correct location of debtors and properly follow up on all correspondence. There are occasions the Recovery Specialist will also have to contact an insurance company for account follow up and resolution.
Tasks and Responsibilities:
Working a large case load of outstanding accounts
Fielding incoming calls
Making a minimum of 75 outbound calls
Provide great customer service to every caller
Negotiating account payoff, setting up payment plans & answering general account questions
Skip tracing where needed for better locate info.
Adhering to all industry regulations, including HIPAA (medical debts), TCPA, etc...
Enjoy what you do!
Requirements
Education/Experience/Skills Required:
Education High school diploma or GED equivalent.
Skills Strong negotiation skills
Basic Microsoft Office knowledge
The ability to Multitask
Excellent customer service
Practice effective written and oral communication
Functional Experience Organization
Time Management
Stick to client specific processes and procedures
The ability to handle multiple computer systems at one time
Creative talk offs, effective negotiation skills and proper follow up habits
Compliance with HIPAA, FCRA, FDCPA and all other applicable laws and regulations
Attributes: Dependable
Effective listening skills
Organized and the ability to multitask
Fast learner and the ability to troubleshoot
Properly handle highly confidential information
Physical Requirements:
While performing the duties of this job, the employee is frequently required to use their hands to type; regularly required to sit for extended periods of time, talk, hear and read; occasionally required to walk and reach with hands and arms. The employee is occasionally required to lift and/or move up to 25 pounds. Special vision requirements for this job include close vision and ability to adjust focus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description
$18-$20
Healthcare Customer Service jobs in Glendale, AZ, United States
ⓘ There was an unexpected error processing your request.
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