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Systems Technology Forum
San Diego, CA, United States
** Security Clearance Required Company Overview Systems Technology Forum LTD (STF) is an established industry partner with a passion for exceptional performance and an unwavering commitment to our clients. As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality
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Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button. If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to pri
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** Security Clearance Required
Company Overview
Systems Technology Forum LTD (STF) is an established industry partner with a passion for exceptional performance and an unwavering commitment to our clients. As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support services that meet and exceed deliverable requirements.
STF offers superior out-of-the-box solutions to end-to-end problems and customer-centric support to the United States Government, Military, Department of Defense (DoD), and other federal agencies.
Job Summary
Supports the establishment of an Enterprise Service Desk, which includes developing necessary documentation, setting up lab space to facilitate operations requirements, and providing operations support to end users.
Travel is required.
Responsibilities and Duties
Monitors network status using available situational awareness capabilities to identify potential user issues that may occur. Monitors C2IE for Authorized Service Interruptions (ASI) and SEM activities impacting user operations. Performs advanced analysis on trouble tickets and support triage and troubleshooting support. Coordinates with DISA GSD and ESGS on potential root causes and fix actions. Coordinates and performs network characterization testing with DISA when necessary. Develops/updates fault tree diagrams based on issues experienced. Attends FRBs and provides “User Experience” input for designated failures. Provides technical documentation as required. Develops metrics and trends on common issues to support improved network troubleshooting across the enterprise. Provides advanced network access process information to supported users.
Qualifications and Skills
Required knowledge and years of experience
Must have at least five (5) years of experience performing network operations and diagnosing issues within network architectures. Must have demonstrated knowledge of MUOS network connectivity and the processes for accessing NIPRNET and SIPRNET resources.Must have demonstrated understanding of Mobile User Objective System (MUOS) network connectivity and the processes for accessing NIPRNET and SIPRNET resources. Candidate must have strong written and oral communication skills. Should be skilled with all Microsoft Office products.
Education Requirements
Bachelor of Science in Computer Systems, preferred.
Certifications
CompTIA Network +, CompTIA Security +
Clearance Requirement
Secret
Salary
The minimum salary starts at $110,000, and the max is negotiable based on experience.
Benefits and Perks
At STF, we recognize that talented employees are the foundation of our success . STF provides benefits and compensation packages to help our employees meet the diverse and changing needs throughout their careers and lives.
Benefits packages include the following:
Medical Plans administered through United HealthCare
Vision and Dental Plan Benefits
401(k) Tax-Deferred Retirement Plan
Accidental Death and Dismemberment Insurance
Dependent / Medical Care Flexible Spending Account
Direct Deposit
Health and Welfare Medical
Holiday Leave
Industry Competitive Salaries
Life Insurance (basic and supplemental)
Paid Time Off / Annual Comprehensive Personal Leave
Performance / Award Bonuses
Professional Development Coursework
Technical Training
Tuition Assistance Program
TotalChoice Voluntary Benefits
STF Cares / Paid Time Off to Volunteer
Systems Technology Forum is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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Network Analyst jobs in San Diego, CA, United States
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