Automotive Detail Manager
Snyder
Job Description Job Description If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you.
Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions. This is The Fulenwider Way, how we conduct our business.
We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our team if you are willing to commit to the following:
BE EXPERT in your field
We master our craft and constantly improve
We train hard—factory training/certification is required
We fix the system, not the symptom
BE NICE
We go BIG—Begin in Gratitude
We follow the 20-foot rule
We say please, thank you, and you’re welcome
We lead and never point directions
We give living room treatment—especially to our teammates and their families
We communicate—call/email/text people back
DO the RIGHT thing without respect to profit
We give customers and others the benefit of the doubt—we put ourselves in their shoes and feel their inconvenience
We don’t let profit or loss determine how we care for a customer
We don’t let outsiders (like manufacturers and banks) determine how we treat OUR customers
We fix problems quickly, because that makes the happiest customers
JOB REQUIREMENTS
Wash, vaccum and dry every sold vehicle (botth new & used) and prepare it for the customer delivery
Keep work area clean and safe at all times
Other similar duties as assigned including managing other make ready employees if necessary