Field Service Technician - Houston, TX
Houston, TX, United States
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About Us > Careers > Field Service Technician - Houston, TX Field Service Technician - Houston The Cisco-Eagle family is a great place for your family Submit Resume Job description Cisco-Eagle is a material handling equipment systems integrator. We provide equipment, systems, and services. Our products include conveyor systems, lifts, dock equipment, industrial carousels, storage racks, mezzanines, palletizers, stretch wrappers, other related warehouse equipment, and repair, maintenance and installation services.
Cisco-Eagle offers a great package of salary and benefits, along with a fun, professional company culture. Our benefit package includes paid vacation, 401(k) plan, medical insurance, profit sharing plans, ESOP: we are an employee-owned company.
The Service Technician works with our Field Operations Team, and is responsible for performing preventive and corrective maintenance on material handling equipment. You will be dispatched to troubleshoot and solve problems, and communicate effectively with the customer. In addition, a service technician may provide installation services for new or used equipment.
Responsibilities include: Provide preventive maintenance on material handling equipment
Troubleshoot mechanical and electrical systems, including motors, photo eyes, limit switches, emergency stop systems, etc.
Identify and procure parts necessary to complete service or maintenance
Communicate clearly with customer before, during, and after the work is completed, answering questions and securing approval for work as needed
Complete and turn in all corresponding paperwork associated with each job
Identify new customers in existing service areas and provide service information, literature and explanations of services provided, including providing proposals for services
Maintain service vehicle including routine maintenance, managing truck supplies, and overall cleanliness and upkeep
Respond to service calls on our 24-hour line when assigned
Provide installation services for material handling systems
Additional responsibilities include completing necessary paperwork associated with work orders, including customer forms, purchase orders, timecards, and any other items required by the customer or Cisco-Eagle dispatcher. Accurate tracking of time and materials used on each job order is imperative.
Job requirements: Must have Field Service Experience
Experience with corrective and preventive maintenance on industrial or material handling equipment
Electrical experience desired, working with 220VAC and 24VDC
Welding ability a plus
Ability to work independently, with little supervision
Flexibility to work as a team player with other CEI technicians, subcontractors, or an installation crew
Ability to use computers and Windows-based software programs
Ability to write clearly and complete necessary paperwork in a timely manner
High School Diploma or GED
Valid Driver's License and clean driving record
Background Check and Drug Test Required
Job Type: Full-time
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