Senior Data Analyst

Irving, TX, United States

Sr Analyst, Business Analytics - Content/Interaction Analytics

The Global Product Management (GPM) organization is responsible for business performance of all research products. The Research Business Analytics (RBA) team is part of GPM and performs analysis related to all aspects of Gartner's Research. This includes client value drivers: Research content, research interaction, and the research role in conferences and events. RBA also supports the Research & Advisory (R&A) organization by enabling and performing analysis running from client retention analytics, associate performance analytics, budget, and financial analysis (in partnership with the finance organization), and client demand sensing. We power fact-based decision making by providing data, insights, and analytic tools to continuously improve our business - operationally and strategically.

We are looking for a Sr Analyst who is a proven highly analytical problem solver, has strong technical understanding of data/data systems and an exceptional team player to be part of our growing team.

This role will primarily focus on ownership of end-to-end deliverables on content or interaction and related assets e.g. documents, tools, advisory conversations, proposal reviews etc, including business and operational insights. Initiatives/projects involve data definition, data pull, technical understanding of Gartner data, analyze for insights, build recommendations, visualize data, scale through automate visualizations and reporting. Example objectives are

Build end-to-end dashboards that communicate the performance of our content/interactions including root causes and insights of upcoming trends, areas of bright spots and opportunity

Standardize and automate the top reads for a document or ways we measure reach of a document or impact of interaction etc, across the entitled licensed user base considering target role / industry / geo, the priorities navigator, and other factors.

Build mechanisms to measure current performance and improvement opportunities, of our research assets

Improve content and interaction reporting (e.g., scorecard, operation reviews, adhoc requests from product and R&A), dashboards, and automation

This is an exciting opportunity to be hands-on in our efforts to fuel Gartner's revenue growth and retention through Gartner's world-class, must-have content and extraordinary and timely client interactions.

What you'll do:

Build expertise to be the center of excellence on Gartner research assets data, with deep knowledge of the data across source systems, the data warehouse, and dashboards / reports so analysis is unassailable, and other Gartner teams rely on the data we provide and guidance on how to use it.

Partner with stakeholders (e.g., IT, Research Strategy & Operations, Content Research Excellence, and Global Product Management) to understand business needs and capabilities that can help us analyze performance and return on content investments. Continuously and collaboratively prioritize efforts against areas of highest business impact. Ensure seamless communication and change management across relevant stakeholder orgs

Develop and continuously improve a methodology to measure engagement and thereby impact of content/interactions for Gartner

Execute on the approach to deliver functionality iteratively.

Continuous improvement: Take initiative to identify and roll out improvement initiatives.

Structure large data sets to find usable information, analyse and derive insights

Communicate: Build effective outputs that convey the root cause/clear story of solving a business problem

Seamless collaboration across team and knowledge sharing

What you will need:

Experience : 5+ years of progressive business experience involving advanced business analytics, complex problem solving, and business strategy.

Education: Bachelor's Degree required. Degree with a concentration in statistics, data science, mathematics, engineering, computer science, or operations research preferred.

Exceptional problem solving: Proven track record of solving complex problems, Critical thinking, Analytical reasoning, Innovation, and using data to influence senior level stakeholders. Demonstrated thought leadership with high business impact throughout career.

Strong technical understanding of data and skills to analyze as well as visualize it

Statistical analysis incl identify patterns and trends in the data, avoid bias and apply the right models/methodologies/calculations

Programming languages e.g. python, R, SQL

Data visualization tools e.g. Tableau, power BI

Attention to detail e.g. data hygiene, quality checks, documentation etc.

Rigorous prioritization and working in fast-paced environments : Track record of success in environments with competing and continuously evolving priorities.

Collaboration and Stakeholder management: Strong collaboration and influencing skills in a highly matrixed environment. Influencing stakeholders and team members based on a command of the facts, analysis, and implications

Communication : Outstanding verbal and written communication - structured, engaging and compelling.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 82,000 USD - 106,260 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

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