Engineering Manager

Pleasanton, CA, United States

Joining TÜV Rheinland means working for one of the world’s leading testing, inspection, and certification service providers with more than 20,000 employees globally. Our employees are our most important asset. That is why we invest in their development and offer competitive pay, multiple health insurance plan options, and a 401(k) with up to 6% company match. At the same time we live an international, team-oriented culture characterized by respect, collegiality and openness. This enables our employees to develop their potential, apply new knowledge and methods directly - and plan a long-term career with real opportunities for advancement.

SUMMARY:

The Engineering Manager, P.03 / P.05, is responsible for managing operations and staffing in our ISO/IEC 17025 accredited testing laboratory which includes the handling of our clients’ work orders/projects, efficient operation and staff . While emanating the staff in the lab, the Engineering Supervisor must be able to work independently; Planning, organizing, and controlling workflow to accomplish all lab functions in a safe and efficient manner; and ensuring timely completion and communication of test results. This role is focused on production and completing the projects to meet or exceed customer expectations.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

Collaborate with the project coordinators to schedule testing work and customers projects and prioritize according to schedule and customer priorities. Monitor test process through the lab and ensure all testing is completed and meets customer requirements

Assisting in maintenance of an ISO/IEC 17025 accredited testing laboratory and conformity assessment body that is testing our customer equipment to international standards e.g. IEC CB. This includes participating in audit activities as necessary

Responsible for staff recruiting, scheduling, training and performance appraisals. Develop, implement, and monitor departmental processes, procedures and policies; develop measures to track performance and take corrective action

Ensure that testing data is generated and reported in an accurate and timely manner. Maintain test results documentation and storage of test data

Develop effective work relations on an intra and inter department level and within organization

Maintain up-to-date knowledge of current regulations and standards, oversee new testing service and methodsAct as subject matter expert in defined product area

Assist with the implementation and maintenance of the Laboratory Quality System to ensure accuracy and compliance

Perform direct project work and conduct technical project reviews as required. Provide guidance on the interpretations of Standards requirements, and changes to processes and procedures to meet those requirements. Provide Technical advice to engineers in all aspects of test and evaluation activities and report generation

Provide technical support to Business Field Sales; develop and maintain sales guides, review quotes and support sales on quoting. Respond to technical matters and inquiries of field, sales and operational staff. Resolve problems

Establish and maintain professional relationship with customers. Consult with customer on highly complex issues

Perform critical error review as applicable per lab practices

May participate on technical / industry committees, as assigned

May manage accreditation programs as required in coordination with other Technical Managers and represent the laboratory in internal as well as external audits

Perform other duties as assigned

QUALIFICATIONS & REQUIREMENTS:

Knowledge, Skill, & Abilities

Knowledge of laboratory testing methods under IEC/EN/UL/CSA safety testing for Electrical Equipment, including most collateral and particular standards. Experience with 60601-1, 62368-1, 61010-1 and 60335-1 required

Product Safety testing & certifications according to IEC CB-scheme

Understanding of ISO / IEC 17025

OSHA/NRTL (USA) and SCC (Canada)

Knowledge of customer and industry standards with respect to test requirements and reporting of data

Knowledge of federal, state or other regulatory laboratory requirements

Strong verbal and written communication skills

Strong technical problem solving and process improvement skills

Education

Bachelor’s Degree or equivalent education and/or equivalent work experience

Experience

5+ years of related experience in laboratory testing and or laboratory supervision.

Experience with product safety testing on

The basic tests that is common in product safety standards including, but not limited to:

Power Input Test, Residual Voltage, Ground Impedance

Leakage Current Test, Dielectric Voltage Withstand Test

Normal and abnormal temperature test

medical devices acc. to IEC 60601 a PLUS, for example:

The basic list of tests specific to medical devices including, but not limited to:

Defibrillation Proof Tests, Energy Reduction, Patient Leakage Current Tests

Surgical, cosmetic, therapeutic and diagnostic laser equipment

Mechanical tests for Transport and Stability

Certifications

None Required

SUPERVISORY REQUIREMENTS :

Direct: Laboratory Engineers and Technicians

Indirect: None

PHYSICAL DEMANDS & WORK ENVIRONMENT

Employee will work in a Laboratory Environment

Physically activities will constantly include: Moving about to accomplish tasks or moving from one worksite to another; Communicating with others to exchange information; Assessing the accuracy, neatness and thoroughness of the work assigned; and may occasionally include: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like; Moving self in different positions to accomplish tasks in various environments including tight and confined spaces; Remaining in a stationary position, often standing or sitting for prolonged periods; Adjusting or moving objects up to 50 pounds in all directions; Repeating motions that may include the wrists, hands and/or fingers; and / or Operating machinery and/or power tools.

Environmental conditions may occasionally include: Low temperatures; High temperatures; Outdoor elements such as precipitation and wind; Noisy environments; Poor ventilation; and / or Small and/or enclosed spaces.

Physical Demands will constantly include: Sedentary work that primarily involves sitting/standing; and may occasionally include: Light work that includes moving objects up to 20 pounds, and / or Medium work that includes moving objects up to 50 pounds

Travel Required

Ability to travel up to Up to 10% may be required for this position to travel to customer sites

TUV Rheinland North America EEO Statement

As a global business, TUV Rheinland North America relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. TUV Rheinland North America is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.

Salary Range: $107k - 160k

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions. It is not typical for an individual to be hired at or near the top of the range for their role.

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