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The E.W. Scripps Company
San Diego, CA, United States
At Scripps Health, you will experience the pride, support, and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potent
Job Source: The E.W. Scripps CompanyScripps Health
San Diego, CA, United States
Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. At Scripps Health, you will experience the pride, support, and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Wor
Job Source: Scripps HealthScripps Health
San Diego
At Scripps Health, you will experience the pride, support, and respect of an organization that has been repeatedly recognized as one of the nation’s Top 100 Places to Work. You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potenti
Job Source: Scripps HealthScripps Health
San Diego, CA, United States
Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. At Scripps Health, you will experience the pride, support, and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Wor
Job Source: Scripps HealthScripps Health
San Diego
*This is a Full-Time (80 hours every two weeks) benefited position working varied shifts. Flexible schedule availability is a must.*** Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcar
Job Source: Scripps HealthFamily Health Centers of San Diego
San Diego, CA, United States
Impact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community
Job Source: Family Health Centers of San DiegoLee Hecht Harrison Nederland B.V.
San Diego, CA, United States
Position:Patient Service Representative LHH Recruitment Solutions is currently seeking candidates for a Patient Service Representativerole on behalf of our client in the healthcare industry. This is a temporary-to-hire position with the opportunity for permanent placement. Join an esteemed healthcare provider dedicated to delivering exceptional pat
Job Source: Lee Hecht Harrison Nederland B.V.Family Health Centers of San Diego
San Diego, CA, United States
Impact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health sy
Job Source: Family Health Centers of San DiegoSan Diego, CA, United States
At Scripps Health, you will experience the pride, support, and respect of an organization that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.
You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potential.
Join a winning team at Scripps Mercy Hospital San Diego supporting the Access & ED department as a Patient Service Specialist - ED. Working together, you’ll bring your expertise, compassion, and excellence to all we do. The ideal candidate will thrive in a fast-paced environment and enjoy providing world class customer service.
*As a Patient Service Specialist - ED, you will be responsible for: *
Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, referral/authorization, point of service payment collection, document collection and arrival/check-in functions.
Receiving and routing messages received in the department appropriately as well as manages customer billing and payment inquires as needed.
Effectively managing the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed.
Assisting patients with HPE eligibility, discussing payment arrangement options including financial assistance information, providing price estimates.
Accurately scheduling and re-scheduling patient appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in appointment scheduling procedures, accurate documentation, and routing of messages, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors.
Coordinating scheduling, meeting and travel planning needs, department communication as needed. May assist in gathering necessary reports, statistics, outcomes for the department as needed.
Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns.
Acting as a member of the patient care team by supporting the clinical care staff in the care of the patient.
*This is a non-benefitted Casual/Per Diem position, working 12 hour shifts on variable days. Flexible availability is a must. This position is located at * Scripps Mercy Hospital San Diego.
Required Qualifications:
Must be able to demonstrate proficiency of computer applications, excellent mathematical skills, and ability to handle monies.
Excellent communication and customer service skills.
Strong organizational and analytical skills; innovative with ability to identify and solve problems.
Able to adapt, prioritize and meet deadlines*.*
Preferred Qualifications:
2 years of experience in a customer service or healthcare/medical office environment.
Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers.
Job: * Business Office
Organization: * Scripps Mercy San Diego
Title: Patient Service Specialist - ED
Location: Central San Diego County-SAN DIEGO-SCRIPPS MERCY HOSPITAL SAN DIEGO
Requisition ID: 242003032
Email Alert for Patient Service Specialist - ED jobs in San Diego, CA, United States
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