Marketing Manager

Austin, TX, United States

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Salary Range: $45,000 - $50,000 per year, exempt.

Description:

McDonald's Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Role and Responsibilities

Reporting to the Human Resources Director, the Marketing Manager is responsible for developing a personality for

McDonald's as a brand. They do this by communicating the brand message using several different communication

methods such as advertising and promotions which are used to give the brand its recognizable face.

The Marketing Manager will lead all Street Guest Experience and or Marketing Team staff in daily operations.

• Gathers and analyzes information to identify new markets and customers, demand for products and

services, and efficacy of existing marketing campaigns and strategies.

• Conducts market research, sales forecasting, and strategic planning to assess and ensure the sale

and profitability of products.

• Collaborates, participates in, and coordinates promotional activities or trade shows.

• Will lead and respond to guest complaints and will collaborate will restaurant leadership to provide

training on guest recovery strategies.

• Composes, develops, evaluates, and conducts training on marketing activities, strategies, and

policies.

• Collaborates, participates in, and coordinates promotional activities or trade shows.

• Leads Marketing Team activities and personnel, to include in-restaurant guest surveys, guest

experience enhancement events, and community outreach programs.

• The Marketing Manager will help increase guest satisfaction survey scores and help improve the

overall guest experience in restaurants.

• The Marketing Manager will provide development and training to all in-restaurant Guest Service

Managers, on improving guest experience, OSAT scores and all items approved by the senior

leadership team.

• Leads efforts to increase guest counts, while increasing restaurant sales, through customer acquisition

strategies, and improved in restaurant guest experience.

Qualifications:

• McDonald’s management experience preferred, but not required.

• 2 – 4 years’ experience in marketing leadership for any industry, with a preference in Quick Service Restaurant.

• Candidate must be well versed in the utilization of social media outlets, and marketing content creating software.

Preferred Skills:

• The candidate must possess good

communication and organizational skills.

• Must be knowledgeable in technology and

following established processes.

• Candidate must be well organized.

Requsition ID: PDX MC 25F72E49-BE0A-4EC5-9D57-AB6C7E035B33_18738

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact [email protected] [email protected]. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.