Project Manager - Amadeus Vendor Management_

Atlanta

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.

We’re growing; grow with us.

**Role Summary**

The Project Manager ensures the successful implementation of new processes, programs, and/or systems for large complex projects. This individual is responsible for driving IHG’s Central Reservation System and Sales Systems third party vendor, Amadeus and utilizing project management discipline to implement major initiatives, which involves balancing competing demands among scope, time, cost, quality and stakeholders with differing needs and expectations, identifying requirements (needs) and unidentified requirements (expectations) and working concurrently with multiple departments as project plans are developed and executed. Must be able to navigate large organizations to identify key stakeholders and influence and prioritize work effectively. This role is a vendor management role with accountability for delivery via a third party vendor.

**Key Accountabilities**

+ Maximize third party vendor value via day to day vendor management activities.

+ Drive vendor delivery performance via clear & consistent prioritization and mitigating blockers.

+ Establish measurement plans and adopt the appropriate quality procedures to ensure smooth and compliant launch and sustainment of these initiatives.

+ Manage all third party vendor and internal project team communications of progress and issues with external and internal stakeholders.

+ Owns updating the project timeline and ensure project leadership is aware of any risks to the timeline.

+ Develop project plans related to the project, associated testing and/or pilots, and full launches for each project as needed.

+ Identifying and escalating systemic issues and risks.

+ Monitor the work associated with each work stream.

+ Create project status process and provide updates as needed.

+ Update project management systems with required reporting metrics.

**Education**

+ Bachelor's or Master’s Degree in Business Marketing, Hospitality, or an equivalent combination of education and work-related experience.

+ Certifications – PMP®/ /CAPM®/Six Sigma preferred.

**Experience**

+ 6-8 years’ project management experience responsible for managing large scale, cross-divisional, cross-functional projects with numerous stakeholders.

+ At least 2 years’ experience managing projects from inception to completion.

+ 6-8 years progressive work-related experience in marketing and/or hotel operations and/or a related hospitality field desired.

+ Demonstrated proficiency in multiple disciplines/processes related to the position, including experience managing waterfall projects, change management and/or Six Sigma continuous improvement as well as Agile.

**Technical Skills & Knowledge**

+ Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.

+ Strong consultative skills and demonstrated ability to achieve corporate business objectives across functional boundaries including third party vendors.

+ Strong negotiator and able to influence those outside own team. Ability to lead a team in a matrix environment and resolve conflicts as needed.

+ Must possess strong communication skills, written and verbal; articulate, persuasive & influential; systematic and timely. Will be responsible for developing and delivering presentations to leaders. Ability to maintain confidential data required.

+ Experience with project management software, e.g.MS Project, MS PowerPoint, MS Word, MS Visio and MS Excel.

+ Experience managing teams in a and working with peers in a team environment.

+ Works well under stress and can manage projects in an environment with tight deadlines.

+ Managing project budgets as needed to account for internal project spend.

+ Demonstrated analytical skills to solve problems, analyze data and make decisions that affect the project on regular basis.

+ We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

The salary range for this role is $58,834 to $104,711. This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

**This job is also eligible for bonus pay.

At IHG, we believe in taking care of our employees. That's why we offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees. We want you to feel secure and cared for, so you can focus on bringing True Hospitality to the world.

You can apply for this role through the link below (or through an internal career site if you are a current employee).

Note: No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.