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TEKsystems
Boston, MA, United States
Description: • Updates user and asset information as appropriate • Serves as the first contact between ISD and the end user community pertaining to computer problems, training issues, or work orders related to network connectivity or computer projects • Provides analysis and resolution of computer problems and issues. Guides end users through di
Job Source: TEKsystemsfirstPRO, Inc
cambridge, ma
firstPRO is now accepting resumes for a Helpdesk Support role in Cambridge, MA. This is a 1+month contract and onsite. We are looking for someone to come in and help with the cleaning and re imaging of desktops and the transition from Windows 10 to 11. Physically uncable desktops, move to staging rooms, clean and organize cables. Reimage all deskto
Job Source: firstPRO, IncTeamLogic, Inc.
Woburn, MA, United States
Role: Help Desk Technician TeamLogic IT of Northeastern Massachusetts About Us: We are an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized businesses looking to outsource their IT functions. Relationship flexibility enables work arrangements that accommodate different levels of service. Whether
Job Source: TeamLogic, Inc.USALLIANCE Financial
Chelmsford
Job Description Job Description Location: Please note this is a hybrid role, minimum 3 days in office – Chelmsford, MA About this role: Responsible for providing support on Windows systems, troubleshooting and analysis, functionality, security, and patch updates. Assists users with hardware and standard desktop software (Word, Outlook,
Job Source: USALLIANCE FinancialKyyba
Boston, MA, United States
Candidates for this position must have STRONG CUSTOMER SERVICE, COMMUNICATION AND INTERPERSONAL SKILLS. The health profession eLicensing Help Desk Specialist will be responsible for assisting external customers (licensees) of the BHPL eLicensing application. The specialist will: guide customers through proper use of the vendor-managed licensing
Job Source: KyybaWestinghouse Electric Company, LLC
Boston, MA, United States
Help Desk Coordinator - 12 Months Richmond, VA Must be local to Richmond, VA To help with technical needs and provide support to employees. This level is staffed by individuals who have help desk & call center experience delivering excellent customer service. This position is 100% phone support. Duties and Responsibilities Computer hardware/so
Job Source: Westinghouse Electric Company, LLCF2OnSite
Boston, MA, United States
Help Desk/Desktop Support Technician - Boston, MA Monday - Friday 3 month temp to perm opportunity Qualifications and Education Requirements 2 years+ experience as a help desk technician or other customer support role as well as working in a Windows/Mac environment. Strong PC software and troubleshooting skills. Good understanding of Windows
Job Source: F2OnSiteNatick Public Schools
Natick, MA, United States
The Natick Public Schools Seek a Technician Intern Start date: 06/03/2024 We invite you to explore a career with Natick Public Schools. The Natick Public Schools educate approximately 5,300 students from Pre-K through age 22. We are an innovative, supportive, and high-performing district whose outstanding staff provides high quality services fo
Job Source: Natick Public SchoolsWoburn
Job Description Job Description Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Help Desk Technician for our client in the Innovative Solutions domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract-to-Hire position, and the client is looking for someone to start immediately.
Duration: 3-6+ Months Contract-to-Hire
Location: Woburn, MA
Role: Help Desk Technician
Primary Skills: Help Desk
Role Description: The Help Desk Technician must have at least 2+ years of experience. As a Helpdesk Technician, you will provide a variety of user, desktop, and production support for multiple sites in the United States.
The position will handle front end user requests in person and remotely, onboard and offboard users, maintain desktop and printers, keep inventory, and assist in any IT projects as required.
The role will share in a rotating on call support.
Essential Duties and Responsibilities:
- Be the first point of contact for user questions and support requests.
- Provide Windows 7, 10, and 11 support for users at multiple sites.
- Provide software support for Microsoft Office, IP phones, and other end user applications.
- Triage and troubleshoot basic network issues.
- Manage users and groups in Active Directory.
- Manage mailboxes in Microsoft Exchange.
- Image and ship computers, coordinate the return of equipment.
- Assist with vendor management.
- Maintain documentation.
- Create and provide end user training.
- Rack and stack network equipment.
- Escalate issues to MSP and Systems Administrators.
Skills/Abilities:
- Windows 10 and 11
- Active Directory
- Microsoft Exchange
- Microsoft Office
- Helpdesk ticketing system
- Desktop Imaging
- PowerShell
- Network cabling
- OSI model
- DHCP
- DNS
- Mobile Device Management
Education/Experience:
- Associates degree in Information Systems or equivalent experience.
- 2 or more years working with an enterprise IT structure.
- Industry certification preferred.
Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent
Experience: Minimum 2+ years of experience
Relocation: This position will not cover relocation expenses
Travel: No
Local Preferred: Yes
Note: Must be able to work on a W2 basis (No C2C)
Recruiter Name: Srinivas Rao
Recruiter Phone: 412-684-6336
Equal Employment Opportunity
Help Desk Technician jobs in Woburn
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