Information Technology Specialist

Rockville, MD, United States

Job Description

This position is only open to Current Montgomery County Government employees.

CLOSING DATE: JULY 5, 2024

About the Position

The Department of Housing and Community Affairs seeks an Information Technology Specialist III to serve as a developer reporting to the DHCA IT supervisor. Duties include responsibility for developing, maintaining, and enhancing databases, system applications, websites, portals, and other technology needed to support the mission of DHCA and Montgomery County.

The IT Specialist III will work on a team with Senior Developers, The Technology Business Enterprise Solutions Department (TEBS), business process users, and other stakeholders. The position requires addressing system service requests and working on various projects across multiple databases and systems.

This is a new position created to primarily support the systems used to manage the short-term rental program. As such, the IT Specialist III should be familiar with DHCA's rules and regulations regarding rental properties and code enforcement. This position will help integrate the new functionality into existing database applications and portals.

Duties included but are not limited to:

Serve on a team as a developer providing IT expertise for assigned DHCA systems.

Design, modify, enhance, and maintain database management systems and users at the request of business users as a result of program changes, regulations, or technical development.

Develop, test, document, and deploy system integration rules to support DHCA applications.

Troubleshoot issues and address operational challenges.

Create and maintain comprehensive documentation of the structure and functionality of the system.

Work with business users, management, and IT colleagues to develop project requirements.

Respond to system ServiceNow requests.

Maintenance and support of DHCA's IT software and hardware. This may include mobile device management, computer and peripheral device setup, and end-user training.

Conduct a comprehensive system analysis of three major DHCA databases-Code Enforcement, Office of Landlord and Tenant Affairs (OLTA), and Licensing and Registration

Lead the integration of the short-term rental software subscription service (Host Compliance) as required into the DHCA systems and processes.

Manage the short-term rental system to include modifying existing databases where applicable, writing code and retrieving and reporting data.

Providing ongoing system support, maintenance, and data management for enforcement, compliance, and reporting for the short-term rental program.

Additional Details

The selected candidate must have the following: Knowledge and experience with maintaining and enhancing database applications.

Be an innovative thinker, offering flexible solutions to manage outcomes amidst ambiguity or in new situations.

Meet deadlines, collaborate across multiple teams, facilitate project team meetings, and implement effective approaches to solving problems.

Serve as a systems subject matter expert and communicate verbally and in writing at all levels.

Additional Employment Information

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to [email protected] . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.

Minimum Qualifications

Experience: Three years of professional experience in the information technology field in areas such as programming, systems analysis, and web development.

Education: Graduation from an accredited college or university with a Bachelor's Degree in computer science or a related field or certifications in specific programming languages or operating systems.

Equivalency: An equivalent combination of education and experience may be substituted.

Preferred Criteria

There are no preferred criteria. All applicants will be reviewed by OHR for minimum qualifications. Applicants who meet minimum qualifications will be rated "qualified" placed on the Eligible List and many be considered for an interview.

Qualified applicants will be selected for an interview with demonstrated experience in the following as indicated in the application documents: Application development experience against the Microsoft application development stack.

Experience with C#, ASP.Net, .Net Core, MVC, Web API, T-SQL Visual Studio 2019-2023, Git/GitHub, Azure DevOps

Knowledge of DHCA's laws and regulations on Housing, Code Enforcement, Rental Licensing, Landlord-Tenant Affairs, Short term rentals or Rent Stabilization.

Minimum Salary 78686

Maximum Salary 126527

Currency USD