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Sr. Project Manager (Remote US)

Little Ferry, NJ, United States

Advantages Of Joining Employer Joining employer offers several advantages for prospective candidates: Opportunity to work with a fast-growing global leader in unified software support and services

Chance to empower organizations to extract more value from their software investments and fuel growth

Work with a diverse range of clients, from financial and manufacturing companies to government agencies

Chance to be part of a team that consistently earns best-in-class customer satisfaction ratings

Opportunity to work in a culture that values innovation, growth mindset, and community service efforts

Position Summary Employer is seeking a Sr. Project Manager for their Global Managed Services Operations team

Remote role that can be based anywhere in the US

Sr. Project Manager will focus on relationship building and strategic alignment between project portfolio and business strategy

Responsibilities include managing risks, providing accurate project and portfolio status updates, and contributing to solution designs

Sr. Project Manager will also work on improving project and portfolio methodology efficiency and effectiveness

Essential Duties And Responsibilities Drive ServiceNow strategy: Ensure strategic alignment between project portfolio and business strategy

Manage risks and provide accurate project and portfolio status updates

Contribute to solution designs to achieve project milestones

Improve efficiency and effectiveness of project and portfolio methodology

Project Management Deliver all projects on-time, within scope, and within budget

Develop project scopes and objectives involving relevant stakeholders

Develop a master project plan to track status of all active projects

Use verification techniques to manage changes in project scope, schedule, and costs

Measure project performance using appropriate systems, tools, and techniques

Relationship Management Manage relationship with the business, IT, and other internal stakeholders

Perform risk management to minimize project risks

Create and maintain comprehensive project documentation

Qualifications/Skills/Experience Experience: Minimum of 10 years of IT experience

Minimum of 8 years as a Project Manager

Minimum of 5 years managing integration projects

Experience integrating ServiceNow with other Service Management systems

ITIL V3, V4 Certifications are a plus

Skills Proficient at building relationships and gaining influence with peers, leadership, and internal teams

Strong personal ‘soft’ skills such as empathy, listening, mirroring, and communicating in different methods

Excellent written and verbal communication skills

Skilled in developing plans to address risk/weakness and recommendations for process improvements

Skilled in developing and maintaining standard business processes and workflows

Strong technical aptitude or background to understand diverse and complex projects and business operations

Enable a culture of continuous improvement and champion root cause analysis

Lead by example and demonstrate a “can-do” attitude to develop a culture of teamwork

Strong analytical skills with the ability to detect patterns and analyze data

Ability to creatively solve problems with limited resources and input

Education BS/BA degree preferred or equivalent experience in computer science, IT, or engineering

Additional Information Employer is an affirmative action-equal opportunity employer and complies with all applicable laws

Comprehensive compensation and benefits package offered

Hiring Company Foundation supports community service efforts

Nasdaq-listed under ticker symbol RMNI since October 2017

Over 4,900 signed clients, including over 180 of the Fortune 500 and Global 100 companies

Over 1,800 team members in 23 countries

Hiring Company is committed to creating a diverse and inclusive environment

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.

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