Sr. Project Manager (Remote US)
Little Ferry, NJ, United States
Advantages Of Joining Employer Joining employer offers several advantages for prospective candidates: Opportunity to work with a fast-growing global leader in unified software support and services
Chance to empower organizations to extract more value from their software investments and fuel growth
Work with a diverse range of clients, from financial and manufacturing companies to government agencies
Chance to be part of a team that consistently earns best-in-class customer satisfaction ratings
Opportunity to work in a culture that values innovation, growth mindset, and community service efforts
Position Summary Employer is seeking a Sr. Project Manager for their Global Managed Services Operations team
Remote role that can be based anywhere in the US
Sr. Project Manager will focus on relationship building and strategic alignment between project portfolio and business strategy
Responsibilities include managing risks, providing accurate project and portfolio status updates, and contributing to solution designs
Sr. Project Manager will also work on improving project and portfolio methodology efficiency and effectiveness
Essential Duties And Responsibilities Drive ServiceNow strategy: Ensure strategic alignment between project portfolio and business strategy
Manage risks and provide accurate project and portfolio status updates
Contribute to solution designs to achieve project milestones
Improve efficiency and effectiveness of project and portfolio methodology
Project Management Deliver all projects on-time, within scope, and within budget
Develop project scopes and objectives involving relevant stakeholders
Develop a master project plan to track status of all active projects
Use verification techniques to manage changes in project scope, schedule, and costs
Measure project performance using appropriate systems, tools, and techniques
Relationship Management Manage relationship with the business, IT, and other internal stakeholders
Perform risk management to minimize project risks
Create and maintain comprehensive project documentation
Qualifications/Skills/Experience Experience: Minimum of 10 years of IT experience
Minimum of 8 years as a Project Manager
Minimum of 5 years managing integration projects
Experience integrating ServiceNow with other Service Management systems
ITIL V3, V4 Certifications are a plus
Skills Proficient at building relationships and gaining influence with peers, leadership, and internal teams
Strong personal ‘soft’ skills such as empathy, listening, mirroring, and communicating in different methods
Excellent written and verbal communication skills
Skilled in developing plans to address risk/weakness and recommendations for process improvements
Skilled in developing and maintaining standard business processes and workflows
Strong technical aptitude or background to understand diverse and complex projects and business operations
Enable a culture of continuous improvement and champion root cause analysis
Lead by example and demonstrate a “can-do” attitude to develop a culture of teamwork
Strong analytical skills with the ability to detect patterns and analyze data
Ability to creatively solve problems with limited resources and input
Education BS/BA degree preferred or equivalent experience in computer science, IT, or engineering
Additional Information Employer is an affirmative action-equal opportunity employer and complies with all applicable laws
Comprehensive compensation and benefits package offered
Hiring Company Foundation supports community service efforts
Nasdaq-listed under ticker symbol RMNI since October 2017
Over 4,900 signed clients, including over 180 of the Fortune 500 and Global 100 companies
Over 1,800 team members in 23 countries
Hiring Company is committed to creating a diverse and inclusive environment
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
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