Customer Service Rep
Jacksonville, FL, United States
Customer Service Specialist (Call Center)
Pay – 14 per hour (Plus $500 hiring bonus) Paid Training!!
Job Type : We have Full Time and Part Time positions available with some OT as necessary
Location : Jacksonville, FL
Schedule: Flexible day and afternoon schedules available (Monday – Saturday)
Work Location : In Office with work to home options available.
We are seeking Entry Level Customer Service Specialist to join growing our team!
About the position:
As a Customer Service Specialist, you will be responsible for taking inbound calls and making outbound calls to schedule appointments in a fast paced, call center environment. The duties of this position are subject to change with client needs.
Essential Duties and Responsibilities:
Represent company with professional and ethical work standards consistent with the mission of the company.
Show a strong eagerness to learn, grow, and partner with consumers and teammates for positive outcomes to all situations
Leave messages with consumers informing them of contact points
Update the customer record with new information, record the call result or disposition, as well as any relevant notes about the call via the menu or narrative section of the system
Perform duties as assigned
Qualifications: High School Diploma or equivalent (required)
Demonstrated ability to communicate clearly, utilizing proper grammar and telephone etiquette, with customers and coworkers
Ability to work a flexible schedule which will include nights and occasional Saturdays
Ability to pass a background check and 5-panel drug screen prior to employment
Background checks and 5-panel drug screens are performed prior to employment.
Benefits:
We value our team and offer great benefits including: We provide paid training
We provide further development opportunities to encourage and create growth from within
We offer an amazing health, dental, vision, and life insurance program with a significant company contribution for the employee
We have a generous vacation and sick leave policy that grows with your tenure
We celebrate diversity in the workplace
Company Website : https://www.contractcallers.com/
Contract Callers in an Equal Opportunity Employer