Program Manager

About The Role The Program Manager drives complex, cross-functional initiatives across engineering, product, IT, and business operations. The role brings structure to programs involving cloud infrastructure, SaaS platforms, data systems, and internal tooling, ensuring teams deliver against clear milestones and technical requirements.

About The Role The Program Manager drives complex, cross-functional initiatives across engineering, product, IT, and business operations. The role brings structure to programs involving cloud infrastructure, SaaS platforms, data systems, and internal tooling, ensuring teams deliver against clear milestones and technical requirements. You will establish operating rhythms, manage dependencies, surface risks, and turn ambiguous priorities into executable plans. The work directly improves delivery predictability, platform reliability, and the speed at which technical teams ship meaningful outcomes.

Key Responsibilities Lead end-to-end technical programs spanning engineering, product, security, IT, and business stakeholders

Build and maintain program plans, roadmaps, dependency maps, RAID logs, and executive status reports in tools such as Jira, Confluence, and Smartsheet

Coordinate software releases, cloud migrations, systems integrations, and process-improvement initiatives through planning, execution, and post-launch review

Define milestones, success metrics, ownership, and governance for programs involving APIs, data pipelines, SaaS applications, and cloud infrastructure

Identify delivery risks and cross-team blockers early; drive mitigation plans and elevate decisions with clear business and technical context

Establish recurring operating cadences, including standups, working sessions, steering committees, and quarterly planning reviews

Measure program performance using delivery, quality, reliability, and adoption metrics; recommend process changes based on results

What We Are Looking For 3-8 years of experience in technical program management, project management, operations, or a related cross-functional role

Demonstrated success delivering complex technology programs involving software engineering, cloud platforms, infrastructure, data, or enterprise systems

Hands-on experience with project and collaboration tools such as Jira, Confluence, Linear, Asana, Smartsheet, Slack, or equivalent platforms

Strong understanding of software development lifecycles, Agile delivery practices, release management, dependencies, and technical risk management

Excellent written and verbal communication skills, with the ability to translate technical issues into clear decisions and updates for executive stakeholders

Bachelor’s degree in computer science, information systems, engineering, business, or a related field; equivalent practical experience accepted

Bonus: Experience with AWS, Azure, or GCP; familiarity with APIs, CI/CD, data platforms, security programs, SQL, and program-management certifications such as PMP or PgMP

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