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Sam's Club
Phoenixville, PA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubU-Haul
Norristown, PA, United States
Location: 1305 W Main St, Norristown, Pennsylvania 19401 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul compa
Job Source: U-HaulAshley Furniture
Downingtown, PA, United States
Retail Office Associates: ** Full–Time and Part-Time Career Opportunities ** Our Retail Office Associates are the cornerstones of our success. You can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! Retail Office Associates treat our customers in a cordial, respectful ma
Job Source: Ashley FurniturePizza Hut
Quakertown, PA, United States
Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your
Job Source: Pizza HutAirmatic Inc
Malvern, PA, United States
* Customer Service Representative **Job Posting: Customer Service Representative** AIRMATIC, Malvern, PA, has an immediate opening for a Customer Service Representative (CSR). Our CSR will be responsible for working closely with fellow Associates to grow Company Sales with existing and new Customers. Our ideal Candidate is a sharp, self-aware indiv
Job Source: Airmatic IncNevro
King of Prussia, PA, United States
About Nevro Nevro (NYSE: NVRO) is a global medical device company headquartered in Redwood City, California. We are focused on delivering comprehensive, life-changing solutions that continue to set the standard for enduring patient outcomes in chronic pain treatment. The company started with a simple mission to help more patients suffering from deb
Job Source: NevroFastSigns
Pottstown, PA, United States
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looki
Job Source: FastSignsTotal Performance Physical Therapy
North Wales, PA, United States
This is a part time position - position could be located in Horsham or East Norriton. Great job for college student or stay at home mom looking for 20-25 hours per week. This position requires someone who has an upbeat personality, remains calm under pressure and loves answering the phone. The ideal person should have a genuine interest in helping
Job Source: Total Performance Physical TherapyPottstown, PA, United States
Customer Service Representative
Description **$18 - $22 per hour based on experience.**
**8:00am- 4:45pm Mon-Fri**
Support customer satisfaction, growth, profitability and other performance objectives of the branch office through coordination and maintenance of all customer service and office procedures. Accurate follow-up on all customer requests, quotes, orders, and inquiries. Work in conjunction with the service staff to ensure that the branch office achieves performance goals in customer satisfaction.
Requirements Build a knowledge base on Pella product and components, the issues that affect our products operation, and our warranties based upon product brand, vintage and application. Create value on services, through accurate diagnosis and the efficient use of resources to ensure a very satisfied customer.
General Responsibilities:
-Develop extensive product knowledge, process, and the ability to navigate the following software: Pella Order Management System, Pella Direct Quoting System, Pella Order Entry Transmission System, Customer Service Module, and the Pella Electronic Reference Library.
-Our organization sets itself apart from our competitors by delivering an exceptional customer experience. The position requires an individual that listens, is empathetic, organized and can deliver excellent customer service to even the most difficult customers.
-Develop and maintain trusting relationships and communication with peers, the management team, and internal and external customers, enhancing the ability to provide outstanding customer service.
-Manage orders to have the product delivered to the project to meet the customer's delivery expectations.
-Establish product delivery to the project includes ordering the products, scheduling any required assemblies, in-house staining or painting and coordination of installation. Manage the follow-up items. until the order is complete.
-Through teamwork, meet customer expectations by coordinating service needs to earn a rating of Very Satisfied from the customer. If the results fall short of a Very Satisfied service rating, you must be in the position to identify areas of opportunity.
Email Alert for Customer Service Representative jobs in Pottstown, PA, United States
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