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Dallas College

Dallas / Global

Network Engineer

Job Description

Network AdministratorResponsible for configuration, deployment, testing, maintenance, upgrades, management, monitoring and troubleshooting the enterprise LAN and WAN network components to provide a secure, high performance network. Ensure network stability and operational excellence.Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Occasionally may be required to lift and carry materials weighing up to 30 pounds.Bachelor's degree with three (3) years of experience in related field. Current and valid Texas driver's license required for off-site travel. On-call, work hours may extend beyond the regular, eight hours, Monday-Friday, workday, including weekends and holidays to provide immediate support due to system failures on a 24/7 basis. Official transcripts will be required. Bilingual preferred.*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***Establishes and maintain networking environment by documenting and ensuring system standards. Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. Updates job knowledge by participating in educational opportunities. Implement systems using procedures consistent with established Dallas College guidelines, industry standards and the Information Technology Infrastructure Library (ITIL), including change control and management. Performs disaster recovery operations and data backups as required. Diagnose, resolve, and document hardware/software network issues for local and remote locations. Configure, manage and maintain firewall, VPN, Identity and authentication systems. Maintain IPAM, DNS and DHCP systems, network load balancer, PKI system and certificates, system logging along with other network related systems and software. Responsible for company domain name registration. Tests and monitors network performance and provides network performance statistics as requested. Confers with diverse IT staff, network users, contractors and vendors within the Dallas College community network in the management of network security solutions. Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services. Coordinate computer network access and use. Responsible for monitoring and assessing the functionality of the network routers, ensuring all internet security software is updated regularly. Responds to incoming notifications via various methods (principally SMS alerts) regarding network connectivity problems and other exceptions. Supports development and implementation of networking projects, prioritizing tasks, meeting deadlines and adhering to allocated budget. Prepares, maintains and adheres to procedures for logging, reporting, and monitoring of statistical network data. Interfaces with an array of stakeholders and constituents within the Dallas College community network daily to ensure district needs are met. Completes required Dallas College Professional Development training hours per academic year. Performs other duties as assigned.

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