Director of Banquets

Lake Oswego, OR, United States

Sage Hospitality Group Director of Banquets Portland , Oregon Apply Now Come join the award-winning team at the Nines, A Luxury Collection Hotel, Portland as a Director of Banquets . The perfect candidate is passionate about service and creating indigenous experiences for each guest or event! Poised in the heart of the city’s center within the walls of one of Portland's most beloved landmarks, the stately Meier & Frank Building, the Nines Hotel honors the structures storied past, both in its striking decor and impeccable service.

As part of the Sage Restaurant Group , we focus on providing a luxurious experience catered to the needs of each specific event in our 14,000 square feet of Banquet and Convention space. We connect the people that live and work in the communities we serve by providing highly designed, innovative, locally-focused food and beverage experiences for all event types.

Job Overview

The Director of Banquets is responsible for the successful operation of the banquets department. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Serves as the banquet department liaison to all other hotel departments. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

Responsibilities

Supervise the daily operations of banquets to ensure compliance with SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality.

Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.

Calculate and review the banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.

Calculate and prepare the daily gratuities and payroll ensuring accurate, prompt reporting to the Controller's department.

Monitor and control the maintenance/sanitation of the banquet areas and equipment to protect the assets and ensure quality service.

Analyze banquet event orders, read BEO and know how to complete a set-up.

Set tables in assigned area correctly and uniformly.

Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations.

Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.

Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis.

Monitor and control banquet budget (i.e., labor costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service.

Implement company programs (company/franchise) and resolve daily operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, SOPs and to ensure an optimum level of service, quality and hospitality.

Qualifications

Education/Formal Training

One to two years of post high school education.

Experience

Two to three years in a related position with this company or other organization(s).

Knowledge/Skills

Advanced knowledge of the principles and practices within catering and food and beverage.

Experiential knowledge of management of people, complex problems, efficient sales activities and food and beverages management.

Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

Excellent hearing necessary for verbal interaction with guests and associates.

Excellent vision necessary to view set-ups. Excellent speech communication skills required for verbal interaction with guests and associates.

Excellent literacy necessary to read BEOs, process gratuities and payroll, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally.

Bending/kneeling required for taping down cords, skirting tables, picking up floor after function, occasionally.

Mobility -ability to service clients on a moments notice, variable distances, 100%.

Continuous standing -function observation, client site inspections (one hour minimum to four hours maximum).

Climbing stairs up to approximately 55 steps 3-5% of 10 hours.

Driving -distance varies (20% used for sales calls).

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

Inside 70% of 10 hour shift. Outside 30% of 10 hour shift.

Abnormal temperatures -extreme summer heat of 95 degrees and above and winter cold.

The Nines is certified Gold for Sustainability at Work. As one of Oregon’s Healthiest Employers, the Nines offers perks that are comparable to progressive employers.

Medical, Dental, Vision and more to all full-time associates.

All associates can enjoy ourcomplimentary cafeteria.

401k matching for all our associates.

Hotel discounts atmarriott.com.

Many other perks, benefits & discounts for all our associates!

Save on your parking and public transportation costs by using our pre-tax savings account.

Our location is right next to the center of all MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work.

$50 TriMet monthly subsidy!

Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference.If this sounds like you, then explore the career positions at Sage Restaurant Group that await you.

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