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Pride Health
aurora, co
Pride Health is hiring a Help Desk - Information Technology for one of its clients in Colorado. This is a 6-month contract with a possible extension with competitive pay and benefits. Location – Aurora, CO 80045 (Hybrid) Pay range - $23 - $25 per hour. Length of assignment - 6 months + Possible extension Shift - 7 AM – 3 PM Job Duties Prov
Job Source: Pride HealthDigital Intelligence Systems, LLC (DISYS)
Denver, CO, United States
IT Support Technician (Service Desk) Job details Posted 09 April 2024 Location Denver, CO Job type Contract Reference 916494 Job description Dexian has been engaged to find and IT Technician for immediate assignment with a city municipality in the Denver region. This position will be working onsite five days a week at the City's Headquarters
Job Source: Digital Intelligence Systems, LLC (DISYS)Ampcus
Aurora, CO, United States
MINIMUM QUALIFICATIONS • High school diploma or equivalent • Basic troubleshooting skills for Windows and Apple computers • Basic troubleshooting of mobile devices • Basic network troubleshooting skills • bility to troubleshoot issues remotely • Basic troubleshooting skills of common Microsoft applications • ble to type a minimum of 20 words per mi
Job Source: AmpcusAmpcus
Aurora, CO, United States
JOB DESCRIPTION: Minimum Qual: Education: Associates Preferred Travel Experience: N/A License/Cert: Cisco Certified Network Asociate within 6 months Preferred Qual: 3 - 5 Years of Network Infrastructure Experience. Experience in lieu of Formal Degrees.
Job Source: AmpcusMarriott
Denver, CO, United States
Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design
Job Source: MarriottContact Government Services, LLC
Denver, CO, United States
Support Center (Service Desk) Manager Employment Type: Full Time, Mid-level Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the gove
Job Source: Contact Government Services, LLCInsight Global
Golden, CO, United States
Position: IT Service Desk Technician Location: Golden, CO Duration: 6 Month contract, perm possible Salary range: $33-37/hour Requirements: - 4 to 6 years of experience as a service desk technician resolving tier 1 tickets over the phone and managing escalations through service now. - Experience troubleshooting windows systems including password re
Job Source: Insight GlobalContact Government Services, LLC
Denver, CO, United States
Support Center (Service Desk) Manager Employment Type: Full Time, Mid-level Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the
Job Source: Contact Government Services, LLCDenver, CO, United States
Description
Are you passionate about helping people solve IT problems?
Love being a part of an exciting and
innovative environment? Join Amazon IT Services! We’re looking for people who strive to “Work Hard.
Have Fun. Make History.”
Amazon is seeking bright, adaptable, and hardworking applicants to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with Amazonian's to provide and support the IT equipment and services that are used every day. We treat Amazon employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support is the first point of contact for technical service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. This position is located onsite in our corporate offices. Hours are Monday through Friday from 8 am to 5 pm.
Key job responsibilities
Provide comprehensive technical support to Amazon Corporate employees.
Travel between buildings in local area as required.
Occasional travel to other US cities as required.
Look for innovative process improvements and participate on teams to implement change.
Acquire and maintain current knowledge of relevant IT policies in order to provide technically
accurate solutions to users.
Provide escalation support for customers requiring complex advanced troubleshooting, beyond
the scope of front-line support.
Provide in person support to internal customers for a variety of IT related software and hardware
issues.
Creates and updates standard operating procedures (SOPs) to improve the teams’ knowledge through knowledge management.
Manages the ticket queue to provide support with a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution.
Manages ticket quality by executing ticket auditing across North America.
Assists with technical projects across In-Person Support, assuring deadlines are met and projects
are completed on time.
Escalates any identified system or network outage impacting several customers to the correct service owners to mitigate downtime and impact.
*Assist with activities to triage and troubleshoot any system or network outage as needed.
*Follow, update and create standard operating procedures (SOP) to improve the teams'
knowledge management.
*Interview candidates applying for new roles in OPC.
*Identify and provide training for front-line support to assist in career development
We are open to hiring candidates to work out of one of the following locations:
Denver, CO, USA
Basic Qualifications
1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
2+ years of supporting and maintaining a corporate network environment experience
1+ years of working with windows server technologies experience
High school or equivalent diploma
Preferred Qualifications
4+ years of computer networking experience
4+ years of troubleshooting in a multi-user high availability environment experience
4+ years of corporate setting Windows, Mac or Linux Operating systems support experience
Experience supporting video conference and teleconference equipment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $40,900/year in our lowest geographic market up to $103,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
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IT Support Engineer I, IT Services jobs in Denver, CO, United States
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