ERP Business Analyst Senior
Jacksonville, FL, United States
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.
Position Type : Full time
Type Of Hire : Experienced (relevant combo of work and education)
Education Desired : Bachelor of Business Administration
Job Description
FIS Management Services, LLC seeks ERP Business Analyst Senior in Jacksonville, FL to develop and produce high quality requirement specifications that enable development of a functional design. Work with users and/or ERP Systems Analysts to validate requirements. Act as a source of direction, training, and guidance for less experienced staff. Write and execute thorough functional test plans to ensure Oracle Cloud ERP system changes are working properly, existing processes remain unaffected and user needs are met. Demonstrate an understanding of Oracle Cloud ERP system tools and how to resolve technical issues
with those tools. Train internal users, support personnel, conversion teams and/or external customers on Oracle Cloud ERP system changes and/or new procedures. Understand how FIS ERP system integrates with other FIS applications and solutions and use of Oracle Cloud ERP systems within the financial industry. Provide new and innovative alternative solutions to ERP system and application challenges. Assist in identifying external and internal customer problems and needs. Provide information to educate customers and monitors customer satisfaction. Effectively handle demanding or upset customers. Serves as a functional resource for others.
REQUIREMENTS: Bachelor’s degree or foreign equivalent in Computer Information Systems, Management Information Systems, or a related field and five (5) years of progressively responsible experience in the job offered or a related occupation: developing detailed business needs analysis and conducting Fit Gap analysis; testing methodologies, development and execution; utilizing Oracle Cloud ERP system customization using recognized best practices; performing Oracle Cloud ERP implementations, upgrades, maintenance and/or support; working with business process flows in an Oracle Cloud ERP system; working with full life cycle development with an emphasis on incremental, iterative development and deployment; and working with Oracle Cloud ERP system configuration and security. In the alternative, the employer will accept three (3) years of study towards a Bachelor's degree in the above field or related and two (2) years of related work experience to satisfy education requirement. Telecommuting and/or working from home may be permissible pursuant to company policies.
QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.”
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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