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Systems Administrator

Boston, MA, United States

Description :

s Atlassian System and Application Administrator you will be responsible for the suite of applications the Surgical OU uses to empower the Software group and supporting organizations.

This suite of tools power our DevOps CI/CD pipeline, enables our SDLC and serves as the foundation for Project Management, Code repository, Information Wiki, Artifact Storage, etc.

This specifically entails Jira, Confluence, BitBucket, Bamboo, FishEye/Crucible as well as some non-Atlassian applications like Artifactory and Coverity.

Duties will include both System and Application level administration.

Stays up-to-date on industry best practices and makes suggestions and proposals to expand and improve current implementation.

Essential Functions & Duties: 3+ years of experience with installation, upgrade, and administration of self-hosted Atlassian suite that includes Jira, Confluence, BitBucket/Stash, Fisheye/Crucible as well as complementary CI/CD tools, namely Artifactory and Coverity.

Must effectively prioritize work, troubleshoot issues, communicate effectively and complete tasks on time

Frequent, clear, and concise communication to key stakeholders and to the user-base.

Evaluate areas for performance improvements or ability to take-on enhancement requests.

Take ownership of tasks, dig into the details, thoroughly validate changes, and communicate updates

Vendor interactions - quotes & purchasing, license administration, support, being the point-of-contact between the business and the vendor and advocating for the needs of the user in a value driven manner with the vendor.

Managing application plugins - research, installation, config, purchasing & renewal, intake requests from users and comparing needed functionality from request to plugins or capabilities already available in the tool.

Experience with user management of medium-sized user base (~2000) which includes new user additions, group management, user permissions, user deactivation, permissions reviews, and communicating with the user base

Experience building, managing, and enforcing standards and best practices

bility to quickly troubleshoot and resolve issues with JIRA, BitBucket/Stash, Bamboo, Artifactory running on RHEL based infrastruture.

Being able to perform System Administration level functions that vary from nginx / reverse proxy configuration, tomcat config, SSL certificate management, log rotation / use of log4j, LDAP config, SSH, VM / Server performance monitoring and right-sizing, disk management, etc.

Responsible for Application upgrades on hosts

Knowledge of IT services and standard processes for agile development & tool management

Will need to work independently with minimal direction

Strong Change Management capabilities to challenge the status quo and drive transformational change to improve business performance and productivity.

Create documentation and SOP's for common application and system administration functions

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