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University of Tennessee
Memphis, TN, United States
Market Range: 04 Hiring Salary: $18.54/Hourly JOB SUMMARY/ESSENTIAL FUNCTIONS: The Patient Service Representative (PSR) supports the operations of the clinic by performing day-to-day administrative tasks while ensuring high-quality customer service to the patients at University Health Services. DUTIES AND RESPONSIBILITIES: Welcomes, greets, an
Job Source: University of TennesseeFamily Dollar
west memphis, ar
Family Dollar - 209 SHOPPINGWAY BLVD STE B [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the st
Job Source: Family DollarFamily Dollar
north branch, mi
Family Dollar - 4464 HURON STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and m
Job Source: Family DollarAlphaGraphics
Memphis, TN, United States
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Job Source: AlphaGraphicsFamily Dollar
Horn Lake, MS, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarU-Haul
Millington, TN, United States
Location: 7910 Hwy 51 N, Millington, Tennessee 38053 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’
Job Source: U-HaulU-Haul
Southaven, MS, United States
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Job Source: U-HaulSonic Healthcare
Memphis, TN, United States
Job Functions, Duties, Responsibilities and Position Qualifications: Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join
Job Source: Sonic HealthcareMemphis, TN, United States
Job Details
Level
Experienced
Job Location
Memorial Hall - , TN
Position Type
Graduate Assistant
Education Level
Doctorate
Travel Percentage
Road Warrior
Job Shift
Day
Job Category
Education
Description
Customer Service Representative for International Student Services - GA Position
Level: Experienced
Job Location: Cumberland University - Lebanon, TN
Position Type: Staff
Education Level: Bachelor's Degree
Job Categories: Education
POSITION TITLE: CALL REPRESENTATIVE FOR INTERNATIONAL STUDENT SERVICES
DEPARTMENT: International Student Services
SUPERVISOR: VP/Director of Enrollment Services
FLSA STATUS: Exempt
GENERAL JOB FUNCTION
Primarily responsible for interacting with both current and prospective international students. This position involves working with students' interest at both the undergraduate and graduate programs level. Candidates will focus on answering and responding to student inquiries via phone, text, What's App, and email.
STANDARD EXPECTATIONS
Responsibilities include, but not limited to:
To possess the understanding of and the commitment to the University Mission.
Interpret and communicate academic and institutional policies accurately, promptly, and thoroughly.
Assist the International Student Services staff and Designated School Officials (DSO's) with daily tasks.
Answering and returning phone calls of prospective and current students.
Keep records of student interactions, transactions, comments, and complaints.
Maintain open lines of communications with program directors, enrollment staff, and other affiliated parties regarding programmatic activities and events involving international students.
Manage and update student files, both digitally and physically.
Assist enrollment and international student services staff with reconciling lists and projects as needed.
Filter tickets and calls in terms of level of importance for supervisory review.
Providing feedback on the efficiency of the customer service process.
Serve as the initial point of contact for those visiting the International Student Services space, as well as those who reach out via phone call.
Assist prospective students who need help navigating the website with finding the information they need.
Scanning, printing, and filing transcripts and other required/relevant documents.
Participate in professional development as appropriate to the role.
Foster positive, professional and effective written and verbal communication with students, supervisors, college staff, and faculty.
Respond in a professional manner to correspondence and other inquiries regarding programs; maintain open lines of communication with regards to assigned programs.
Perform other duties/tasks as may be assigned and/or requested by the supervisor(s)
DECISION MAKING AND MANAGEMENT
On a regular and continuous basis exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the department/division.
EDUCATION AND EXPERIENCE
Required: Bachelor's Degree
QUALIFICATIONS AND SKILLS Strong communication skills using spoken and written words.
Organizational Skills and the ability to prioritize responsibilities.
Multi-task oriented.
Computer knowledge and skills.
Record keeping and reporting skills.
Excellent Interpersonal skills.
Demonstrated leadership skills.
Ability to travel.
Ability to lift up to 50 lbs.
Customer Service Representative, International Student Services jobs in Memphis, TN, United States
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