Prayer Care Specialist-Part-Time (Bilingual)

Humble, TX, United States

Job Summary:

The Prayer & Care Line Specialist will report directly to the Supervisor of Prayer & Care Line and will be responsible for answering all aspects of the call center. The Prayer & Care Line Specialist's main responsibility is to pray and intercede for all incoming prayer requests. Serve as motivated team member, able to work alone or with other volunteers; responding appropriately to all prayer request received from our listeners. This role will also include capturing data related to listeners prayer request. Our monthly statistical Prayer Report is a vital tool for the entire radio station in understanding the needs of the communities we serve.

*This position is 20 hours per week, Monday-Friday, hours 1PM-5PM*

Essential Functions:

Prayer & Care Line Call Center

Creates quality responses within production goals with excellent verbal and written skills in HMG's style

Responsible for recording and entering data in various applications

Work alongside other volunteers for the functions of the Prayer & Care Line

Prayer Responds to inbound and outbound phone calls, social media requests, and other type of contacts associated with the Prayer & Care Line.

Communicates in complex emotional situations, accountable for legal and ethical boundaries in response

Receive and pray for concerns and requests from individuals in listener coverage areas

Responsible for follow up calls to previous callers of the Prayer & Care Line

Respond and track prayer request received via the God Listens application

Maintain a clean area and a peaceful environment for anyone desiring a place to pray.

Attend Training for the Prayer & Care Line

Collaborate with the Supervisor of Prayer and Care Line to provide opportunities for the prayer line volunteers to enrich their prayer lives

Maintain confidentiality

Administration Responsible for maintaining an accurate report of incoming prayer requests

Responsible for meeting periodically with Supervisor of Prayer and Care Line and Prayer & Care Line Coordinators

Dedicated to serving with Prayer & Care Line volunteers and front desk team

Demonstrated Faith Pray for coworkers in team meetings

Participate in Sharathon, PowerDrive and Thankathon, and pray for donors over the phone as needed

Participate in ministry wide Christian bible studies

Attend weekly Staff Gatherings for prayer and devotions

Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ. Maintains a courteous, Christ-like attitude in dealing with people within and outside the organization.

Maintains a non-denominational approach when praying for listeners who call in

Non-Essential Functions: Other duties assigned

Requirements

Education: High School Diploma or Equivalent

Experience: 2-3 years' experience preferred in Prayer related field

Knowledge, Skills and Abilities: Must be bilingual in Spanish/English - Written and verbal fluency

Creative and enthusiastic, team player

Strong administrative and organizational skills

Effective writing skills and excellent grammatical usage and style

Excellent interpersonal skill

Proficient in Microsoft Word, Excel, Power Point, Access and Google tool applications

Must have passion for prayer

Maintain high level of confidentiality

Understands the power of prayer

Has the gift of prayer

Is able to elicit the needs and concerns of others

Good listening skills

Has a personal relationship with Jesus Christ. Spiritually grounded and working knowledge of scriptures

Possesses a genuine concern for all people, and capacity to relate with all people in a sensitive, respectful way Must have studied and applied the Christian faith through a minimum of 3 years of bible study

Ability to offer Christian prayer in group settings

Exhibit a life and service that is in full accord with Holy Bible and HMG

A love and appreciation for our style of Christian radio ministry

Heart for Christian ministry

Strong moral character

Has a personal relationship with Jesus Christ. Spiritually grounded and working knowledge of scripture

Must be an active member of a Bible believing local church

Supervisory Responsibilities None

Working Conditions and Environment

Travel: Occasionally

Nights/Weekends/Holidays: Occasionally

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity may include Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading

Salary Description

$15-$17 an hour