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CIO Solutions
Santa Barbara, CA, United States
About us :CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind – to provide our clients with custom IT solutions supported by knock it out of the park custom
Job Source: CIO SolutionsArtera
Santa Barbara, CA, United States
About Artera Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera (formerly WELL Health) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messagin
Job Source: ArteraCIO Solutions
Santa Barbara, CA, United States
About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind – to provide our clients with custom IT solutions supported by knock it out of the park custom
Job Source: CIO SolutionsTEKsystems
Santa Barbara
Description: JOB PURPOSE Provides support and services to meet the audio-visual (AV) needs for meetings, webinars, lectures, new employee orientation, and other education sessions across Cottage. QUALIFICATIONS All job qualifications listed indicate the minimum level necessary to perform this job proficiently. LEVEL OF EDUCATION Minimum: Associates
Job Source: TEKsystemsTEKsystems
Santa Barbara
Description: JOB PURPOSE Provides support and services to meet the audio-visual (AV) needs for meetings, webinars, lectures, new employee orientation, and other education sessions across Cottage. QUALIFICATIONS All job qualifications listed indicate the minimum level necessary to perform this job proficiently. LEVEL OF EDUCATION Minimum: Associates
Job Source: TEKsystemsTEKsystems
Santa Barbara
Description: You will be responsible for enrolling end users, closer to 700 phones/ a few iPads from their Monster360 profile, and enrolling them into the new InTune portal. These are individually issued devices. They have separated out BYOD / Kiosk devices/ user devices. They are looking for someone that has experience enrolling in InTune, You wil
Job Source: TEKsystemsUmbra Lab
Santa Barbara
Umbra builds next-generation space systems that observe the Earth in unprecedented fidelity. Our mission: Deliver global omniscience. To stay ahead of climate change, geopolitical risk, and other major crises and issues, we need a global understanding of what is changing, where, and how fast. Umbra provides easy access to the highest quality commer
Job Source: Umbra LabTEKsystems
Santa Barbara
Description: You will be responsible for enrolling end users, closer to 700 phones/ a few ipads from their Monster360 profile, and enrolling them into the new InTune portal. These are individually issued devices. They have separated out BYOD / Kiosk devices/ user devices. They are looking for someone that has experience enrolling in InTune, You wil
Job Source: TEKsystemsSanta Barbara
About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind – to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA.
About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client’s face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you.
About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this position is currently a hybrid role; some in-office and onsite client attendance is required.
Compensation Package Includes:
+ Competitive Salary
+ PTO/sick time
+ Health insurance
+ Dental and vision reimbursement program
+ FSA
+ 401k retirement account
+ Disability and life insurance
Essential Duties and Responsibilities:
+ Communicate effectively with customers and co-workers
+ Resolve computer and network problems
+ Perform hardware maintenance and upgrades
+ Test new equipment configuration
+ Perform network device management
+ Implement policy management
+ Optimize system performance
+ Make equipment recommendations as required
+ Develop and implement improved policies and procedures
+ Document problem outcomes
Knowledge, Skills and/or Abilities Required:
+ Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support
+ Minimum of 3 years experience in software and technical systems customer service and support
+ Minimum of 2 years experience in Windows server maintenance, configuration and support
+ Proficiency in all Microsoft operating systems
+ College degree in technology field and/or professional certification preferred
+ Remote IT systems and peripherals troubleshooting, configuration and management preferred
+ Knowledge and experience with one or more of the following:
+ Remote management and monitoring tools
+ Ticketing systems
+ Backup devices
+ Power supplies
+ APs, firewalls, routers, switches, network printers
+ Must work well with little supervision individually and in a team environment
+ Possess excellent verbal and written communication skills
+ Be available for on-call and after-hours support responsibilities
+ Customer-oriented and friendly attitude
+ Must have a California Drivers License and clean driving record
Please submit a cover letter and resume for consideration
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