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Electronic Systems
Los Angeles, CA, United States
Overview We are proactively seeking a Help Desk Technician for future roles within our growing IT Staffing Division. At ESI, the IT Staffing & Recruitment Team partners with our IT Clients to uncover, facilitate, and fill their staffing needs. The technician will provide accurate and timely technical support to customers via telephone, email and ch
Job Source: Electronic SystemsHED
Los Angeles
Job Description Job Description As an IT Helpdesk Support Worker , you will play a critical role in ensuring seamless technology operations across our multi-office national enterprise. Your focus will be on providing exceptional technical support, fostering team collaboration, and safeguarding our systems against cyber threats. If you thrive
Job Source: HEDHarley Ellis Devereaux
Los Angeles, CA, United States
As an IT Helpdesk Support Worker, you will play a critical role in ensuring seamless technology operations across our multi-office national enterprise. Your focus will be on providing exceptional technical support, fostering team collaboration, and safeguarding our systems against cyber threats. If you thrive in a dynamic environment and are passio
Job Source: Harley Ellis DevereauxRobert Half
burbank, ca
Job Title: Help Desk Analyst Location: Burbank About Us: Our client is a leading financial company dedicated to providing innovative solutions to our clients. We pride ourselves on our commitment to excellence, customer satisfaction, and fostering a collaborative work environment. As we continue to grow, we are seeking a talented Help Desk Analy
Job Source: Robert HalfSuperCare Health
, CA, United States
“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satis
Job Source: SuperCare HealthVirtual
Los Angeles, CA, United States
The Help Desk Technician is responsible for managing help desk tickets ranging from tier 1 to tier 2, providing end-user support, troubleshooting hardware and software issues, and collaborating with the System Administrator to enhance workflows and implement new technologies. Primary Responsibilities: Provide front-line end-user support for multi
Job Source: VirtualPasadena Area Community College District
Pasadena, CA, United States
Salary : $62,691.60 - $69,117.72 Annually Location : Pasadena, CA Job Type: Full-Time Job Number: 05252 Department: Business & Administrative Services Division: Information Technology Services Opening Date: 04/24/2024 Closing Date: 5/8/2024 11:59 PM Pacific Probationary Period: Six months Work Shift: Mon - Fri. 8:00 AM - 4:30 PM
Job Source: Pasadena Area Community College DistrictApplied Invention
Burbank, CA, United States
Applied Invention is a multi-disciplinary innovation company that partners with corporations to design and build new technologies to help them grow and adapt to rapidly changing environments. We are a group of experienced technologists that have especially strong skills in building complex systems that incorporate data analytics, artificial intell
Job Source: Applied InventionBurbank, CA, United States
Overview
We are seeking an on-premise Help Desk Administrator to provide IT help desk support and administration to Applied Minds employees and infrastructure, including monitoring and managing incoming help desk requests, maintaining inventory, setting up new users, maintaining network equipment, printers, conference room technology, and assisting the IT team with projects as needed. We support users across many time zones, ensuring reliable business communications and system uptime.
Responsibilities
Support IT inventory, ordering, installation and deployment to end-user environments Inventory: Organize and maintain IT inventory and conference room equipment
Hardware: Deploy, upgrade and repair laptops and desktops for Windows and macOS
Support VOIP phones, video devices and printers/copiers
Mobile devices: Prep and troubleshoot iOS and Android devices
Software: Application installation and troubleshooting, anti-virus, email and mobile device security tools, password managers, MFA, VPNAssist with user/device onboarding and offboarding
Proactively identify user needs, resolve technical issues, and provide appropriate user training
Direct unresolved issues to next-level personnel
Walk end-users step-by-step through problem-solving processes; follow up to ensure satisfactory service
Monitor system use, performance, device capacities and backups
Provide clear written and verbal communication, including spreadsheets, reports and procedural documentation
Support and administer Microsoft 365 apps, email, calendar, Teams
Assist with security badge printing and assignments
Maintain and assist with video-teleconference and AV systems, and meeting room presentations
Assist with wired and wireless network connectivity troubleshooting using common tools and utilities
Use Active Directory to manage user accounts, groups and permissions for multiple systems
Use help desk ticket platform to track requests
Vigilantly uphold cybersecurity best practices
Share on-call and other duties as assigned
Qualifications 5+ years IT experience, preferably help desk, in a mixed computing environment for medium sized companies with increasing complexity, supporting on-prem and remote users and systems
Degree in Computer Science, Information Technology, or related field or equivalent experience with comprehensive knowledge of computer systems
Excellent problem-solving and analytical skills
Patient, friendly demeanor with good follow through.
Experience working independently and on group projects
The ability to break down technological processes and deliver clear, step-by-step instructions
Demonstrated flexibility, able to quickly adjust to changing priorities with good business judgement
Understanding of networking fundamentals: VPN, firewalls, routing, and switching
Understands fundamentals of fileservers, databases, SaaS, file transfer and cloud tools
Experience deploying and troubleshooting Windows and macOS systems
Experience deploying and troubleshooting Android and iOS devices
Experience working with Active Directory, Group Policy, and Windows Server
Experience working with Microsoft 365 Enterprise tools
Ability to lift/carry/climb to service and organize computer hardware, misc. supplies
Familiarity with Adobe and Autodesk design applications is helpful
Eager to learn and discuss new technologies
Help Desk Administrator jobs in Burbank, CA, United States
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