Investigator
New York, NY, United States
Job Details
Level
Experienced
Job Location
Hybrid - n/a, NY
Position Type
Full Time
Education Level
Bachelors Degree Preferred
Salary Range
$65,000.00 - $75,000.00 Hourly
Travel Percentage
Admin - Personal Car (frequent)
Job Shift
40 hours
Job Category
190 - Other Support Staff
Description
Why Join Our Team
Person-Centered Care Services is a not-for-profit organization that creates social change within communities by supporting people with disabilities on their journey to self-identity and acceptance.
suPPort: Our responsibility as human beings is to support ourselves and one another.
eQuityTo participate in community is to have active citizenship. To be participating citizen, one must have opportunities which are equitable, which accommodate the differences all human being have.
aCCeptance:One of the most vital components of having a quality of life is love. It's okay to tell someone you love them; more importantly, it's okay to show them. To accept another for who they are and what makes them human can be a most validating experience; it is self-empowering.
Benefits
Medical, Vision, Dental, and Life Insurance coverage (available for 30+ hour employees)
403B Retirement Plan for long-term financial security
Generous Paid Time Off (PTO) and holiday packages to maintain work-life balance.
Tuition Reimbursement Program to support ongoing education and professional growth.
Assistance for Professional Development to enhance skills and expertise.
Referral Program to promote a collaborative and rewarding work environment.
Career Ladder Program offering opportunities for advancement and growth.
Employee Assistance Program to provide support and resources for personal well-being.
Position Overview
The Investigator ensures a safe, compliant environment by conducting thorough investigations into misconduct, abuse, neglect, or compliance issues within set timeframes. This involves planning investigations, gathering evidence, conducting interviews, and writing detailed reports with findings and recommendations. Planning Investigations: Develop a clear plan, establish processes, and set timelines for conducting thorough investigations, adhering to internal and external requirements.
Preparation and Conducting Interviews : Prepare for investigations by gathering background information, then conduct interviews with relevant parties to gather testimony and obtain statements.
Confidential Investigation of Alleged Misconduct: Investigate allegations of abuse, neglect, or other misconduct discreetly, ensuring confidentiality to protect those involved.
Evidence Gathering and Preservation: Collect, document, and safeguard evidence that supports the investigation's conclusions.
Writing Narrative Reports: Draft comprehensive reports to summarize investigation findings, outline conclusions, and make recommendations.
Quality Improvement Support: Participate in projects aimed at improving the quality of services and compliance, which may involve strategic planning and user satisfaction surveys.
Project Leadership: Lead specific quality improvement initiatives, such as site development or program assessments.
Review for Compliance: Ensure that plans, documents, and programs align with regulatory and compliance requirements, focusing on a person-centered approach.
Track Investigations and Metrics: Maintain a record of investigations, compliance audits, and related metrics for analysis and reporting.
Knowledge of Regulations: Stay informed about OPWDD regulations, incident management protocols, and internal policies to ensure compliance.
Additional Assignments: Take on additional tasks as needed or assigned by a supervisor.
Job Skills
Clear and articulate communication - Foster honest and transparent communication through verbal and written means.
Organizational effectiveness - Efficiently manage time, workload, and resources; prioritize projects, delegate tasks, and promote collaboration.
Analytical and reasoning skills - Analyze data, draw conclusions, and develop new insights to solve problems.
Operational effectiveness - Make decisions using multiple thinking processes, involve members in compliance activities, and ensure execution of plans.
Adaptability/Flexibility - Adapt to changing circumstances, engage in continuous learning, and address new challenges with a corporate perspective.
Qualifications Experience: A minimum of 3 years of experience as an OPWDD certified investigator or in a relevant investigative role such as a corporate compliance investigator is required. Proof of certification is preferred upon hire but is required within 3 months of starting employment.
Educational Qualification: High school diploma/GED. Required,Bachelor's Degree preferred
Driver's License Requirement: A driver's license and the use of personal vehicleis required
Schedule : Available for on-call 24 hours- Available to work flexible hours.
Ability to work within a supervisory capacity.