Damco Solutions
Plano / Global
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Plano / Global
Servicenow Platform Admin/Engineer
Keywords : Key Skills: ServiceNow Platform, Integrations, MID Servers, High Availability/Disaster Recovery, Virtual Agent, Now Assist, GenAI Skill Kit
Experience: 8+ years
Plano, TX or Richmond, VA!
• Solid understanding of Servicenow Platform, MID Server Architecture, High Availability/Disaster
Recovery etc
• Lead the design and roll-out of complex ServiceNow Installations, ensuring they align with
industry best practices and client needs
• Building a new experience in the Servicenow support portal by adding and configuring
components, pages, and themes ;
• Experience with Enhancing the ServiceNow Virtual Agent with Now Assist to provide
conversational, context-aware self-service experiences for users
• Experience in creating and deploying custom GenAI skills unique to business workflows using the
Now Assist Skill Kit
• Proven experience as a Technical Architect or similar role, with a focus on designing and
implementing ServiceNow solutions.
• Up to date with the latest updates and features in the ServiceNow platform, advocating for their
adoption when relevant.
• Experience - 8 years +
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