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Associate Director of Medical Billing

Bedford, MA, United States

Purpose

Oversee and manage ED Billing staff and processes for the ED Billing department.

Duties and Responsibilities

Oversee all employees in the ED Billing Departments

Monitor training of all new employees or those transitioning to new roles

Work with department Managers to resolve issues within the department(s)

Develop new processes and reinforce existing processes

Communicate new client information to department managers and staff

Monitor appropriate workload of staff and staff productivity

Review all current and new employee audits

Monitor the day-to-day tasks for ED Billing follow up

Ensure staff is trained and aware of job and company expectations and determine remedial action when needed

Ensure cooperative team environment by

Effective & timely communication regarding department and company initiatives

Adjusting procedures as necessary to create process efficiencies

Resolving issues among staff

Encouraging constructive feedback from staff and between team members

Manage recruitment process

Identifying needs

Posting Internally

Participating in screening and interview process with the Manager of each team

Comply with all State and Federal Laws regarding an effective Compliance Program inclusive of HIPAA Privacy and Security

Ensure Departmental Managers and employees follow the Code of Conduct, compliance policies and procedures

Administer the appropriate sanction when an employee violates a compliance policy or procedure

Review and approve time and attendance records according to company standards

Provide on-going feedback and annual performance reviews for direct staff as well as monitoring and approving for staff that within the oversight groups

Uphold company mission, vision, and values

Proactively monitor company policies and address transgressions appropriately

Facilitate meetings with department and make presentations to senior management as needed

Monitor and enforce compliance with all pertinent local, state, and federal laws and regulations relating to operations and employment

Qualifications

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties.

Education (Degrees, Certificates, Licenses, Etc.)

Bachelor's degree preferred or equivalent combination of education and experience required.

Computer Skills

Prior word processing, spreadsheet and internet software experience including proficiency with MS Excel and MS Word required.

Experience

Strong computer skills including advanced word processing, spreadsheet and internet software experience preferred

Strong and proven management skills for large multi-task groups of employees

Specific Job Knowledge, Skill, and Ability

Ability to learn new and existing software

Ability to understand the capabilities, limitations, and integrations within the entire infrastructure of the company

Ability to work effectively on a team

Ability to effectively oversee the management of one or several teams

Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose solutions

Must possess strong interpersonal skills

Ability to communicate effectively both verbally and in writing

Ability to multi-task and change direction at any given time

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals

Ability to write routine reports and correspondence

Ability to apply common sense understanding to carry out instructions

Specific vision abilities required by this job include close vision

Ability to sit for prolonged periods of time, use hands, talk, hear and occasionally walk and reach with hands or arms

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