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Ensono
Indianapolis
Senior Technology ConsultantRemote - United StatesJR010433 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things** **_!_** We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cr
Job Source: EnsonoAstrix Technology
Indianapolis
Astrix Technology, LLC, a provider of Scientific Support Services in Red Bank, NJ seeks a full time IT Consultant, Biopharma R&D **_Duties:_** Participate in project teams or work independently to deliver IT consultative services to large and mid-size Life Sciences R&D companies. Work on multiple projects (1-3) concurrently. Use business process an
Job Source: Astrix TechnologyFriedman Management Company
Indianpolis
Leasing Consultant Job Details Job Location Veridian Castleton - Indianpolis, IN Position Type Full Time Job Category Customer Service Description Are you ready to connect with potential residents seeking a new home? This position is created for a certain individual that has high energy, great communication and sales skills. In this client facing r
Job Source: Friedman Management CompanyDeloitte
Indianapolis
Join our team and begin tackling critical issues at all levels of government in a team-focused environment with an emphasis on personal and professional growth. Now more than ever, organizations need support to address pressing needs in accounting, budgeting/forecasting, financial reporting, assurance, and internal controls. Accounting & Internal C
Job Source: DeloitteVerint Systems, Inc.
Indianapolis
At Verint, we believe customer engagement is at the core of global brands. Our mission is to help organizations discover opportunities scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results f
Job Source: Verint Systems, Inc.Ascensus
Indianapolis
**Section 1: Position Summary** Responsible for regional strategy, results, actuarial consulting, and coordination of the business development and relationship management activities associated with the southeast Defined Benefit practice. **_(We would considered candidates that qualify for a management/director level opportunity.)_** **Section 2: Jo
Job Source: AscensusElevance Health
Indianapolis
**Tax Consultant** **Location:** This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of either our Chicago, IL or Indianapolis, IN Elevance Health PulsePoint locations. The Tax Consultant will be responsible for preparing a combination of corporate and partnership federal and state income tax re
Job Source: Elevance HealthUNUM
Indianapolis
Job Posting End Date: July 30 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enj
Job Source: UNUMPlainfield
**AboutFedEx Supply Chain**
FedExSupply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in thethird-party logistics industry offering a diverse service portfolio thatenables commerce for businesses. With a proven track record of innovation andoperational excellence, FedEx Supply Chain takes a consultative approach tooptimize logistics processes, implement innovative technology and drivecontinuous improvement. By leveraging best practices and the world-renownedFedEx network, FedEx Supply Chain delivers leading solutions that provideflexibility, enable scalability and improve cost-effectiveness for customers.Through more than 11,000 employees, 130 operations and 35 million square feetof warehouse space, FedEx Supply Chain manages nearly 150 million packages andprocesses 358 million returns each year. For more information, go tosupplychain.fedex.com.
**WeHave….**
+ Astrong FedEx brand consistently ranked among the world’s most admired andtrusted employers.
+ Atop notch leadership team with the experience needed to grow and develop yourcareer.
+ Anopen mind for new ideas and creative methods.
+ Astrong compensation and benefits package, including health, vision, dental,401k with a strong match and much more!
**GeneralSummary….**
TheCustomer Technology Consultant is responsible for all tasks related to themanagement and technical services supporting customers in FedEx Supply Chainbusiness units. This includes management of overall customer programs from anIT perspective, customer relations, service delivery and performance as well asprojects. Management of customer programs, projects and support will spanmultiple systems, applications, interfaces, B2B communications, andinteractions with customer systems.
**This position will beresponsible for…..**
+ Oversee variouscustomer programs, customer relations, projects, and support activities.
+ Effectively partnerwith and build solid relations with internal and external customers, corporateIT team members and other business partners.
+ Provide direction toonsite and remote IT teams that are part of a matrix organization.
+ Manages and acts assingle point of contact for all phases of software development, productionsupport and systematic reporting including but not limited to: planning,analyzing and assisting in the design of application enhancements, reports andtools for internal operations and the external customer.
+ Monitors all productionsupport processes and activities including defect identification and resolutionincluding transactional integrity to meet service levels.
+ Reviews and Monitorsall systematic reporting tools relating to the summary and detailed billingclaims activities including initial submission, defect resolution andre-submission events.
+ Maintains comprehensiveaction item logs and IT metrics package to ensure continuous improvementactivities
+ Works closely with thebusiness owner acting as subject matter expert on system capabilities, interfacesand customer touch points.
+ Interfacing with thecustomer and the project management team regarding user needs to promote anenvironment of user cooperation and satisfaction.
+ Analyzes, interpretsand summarizes data in preparation of statistical and analytical reports,gathers and maintains all production and quality audit tracking.
+ Schedules and acts asprimary facilitator for weekly or as required IT meetings providing andmaintaining products for status, issues and risks related to program activities.
+ Takes an active role instrategic planning activities related to the program.
+ Follow corporatevision, mission and values in daily activities following the highest ethicalstandards in all activities undertaken.
+ Keeps current on supplychain technologies, capabilities and trends.
**You might be a great fit if….**
**Education/Experience**
+ Bachelor’s Degree or equivalent in Computer Science, Information Systems, or related field and 6-8 years of relevant experience.
+ Outgoing, action-oriented self-starter who enjoys a fast-paced dynamic environments.
+ Must have knowledge of Microsoft Applications: Word, Excel, PowerPoint, and Project.
+ Working knowledge of Supply chain Systems specifically middleware applications, client server applications, versioning software such as CVS, TOAD and other tools a strong plus.
+ Strong business knowledge and understanding in the following areas: Operations Management and Supply Chain applications such as Order Management, Inventory, Manufacturing Execution or Warehouse Management.
+ Experience with Manhattan WMOS is a plus
+ Excellent Communication Skills with high degree of verbal and written proficiency both technical and operational.
+ Use and support of structured processes and techniques.
+ Technical services knowledge and understanding for computing devices in the following areas: New Product Introduction, testing/diagnostics, software/BIOS installation and configuration.
+ Extensive systems integration experience with transactional interfaces
+ Knowledge of reporting services/applications such as: TibCo, Spotfire, and Oracle BI, a plus.
+ Knowledge and experience in a SSAE-16/SSAE18 SOC and IT General Controls desired.
+ Knowledge of enterprise hardware platforms such as LINUX, Windows, Oracle relational databases is desired.
**Physical/Cognitive Requirements**
With or without accommodation:
+ Ability to follow policies and procedures.
+ Ability to read, write and interpret information.
+ Ability to add, subtract, multiply and divide.
+ Ability to use hands to manipulate, handle, or feel.
+ Ability to sit/walk/stand for up to 8 hours per day.
+ Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.
FedEx Supply Chain is an equal opportunity employers. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact [email protected] .
** Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training and a candidate’s work experience.
**Pay Range:** 73235.0 (Min) - 106097.0 (Mid) - 138959.0 (Max) Yearly
Email Alert for Customer Technology Consultant_ jobs in Plainfield
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