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Systems Administrator

Atlanta, GA, United States

Systems Administrator - Hybrid

(Atlanta or Irvine Applicants Only)

At Fisher Phillips, we know exceptional talent is the key to our success, to providing the best service to our internal and external clients. Being a part of the Fisher Phillips team means you will work with cutting edge technology in a professional and fun environment under leadership ready to invest in your professional development. If you have a growth mindset, are eager to challenge yourself, and desire to work with a team of professionals instituting change on an ongoing basis, keep reading.

THE OPPORTUNITY

Fisher Phillips is an international labor and employment law firm, and we are looking for an experienced Systems Administrator to join our IT Team and support the needs of the firm at an international level. This position can be performed hybrid from either Atlanta or Irvine as you will be required to commute to either office. Candidates who reside outside of these locations will not be considered. For more information about our firm, please visit our website at www.fisherphillips.com.

In this role, the Systems Administrator will ensure a smooth operation of all firm technology systems. This includes installation, monitoring, maintenance, support, and optimization of on premise and cloud server infrastructure, local area networks (LANs) in regional offices and wide area networks (WANs) across the organization. A strong combination of technical, administration, troubleshooting, communication and documentation skills is vital to the Systems Administrator's success.

POSITION RESPONSIBILITIES

Assists with the installation, maintenance, monitoring, and troubleshooting of routers, gateways, firewalls, switches, and other networking infrastructure components.

Installs, maintains, and troubleshoots video conferencing equipment related to Teams and/or Zoom.

Assists with the installation, maintenance, and troubleshooting of printers, copiers and scanning equipment.

Provide escalation support to the Technical Support and Applications teams.

Provide routine testing and analysis of all elements of the network facilities (power, battery backup, ISP circuits, etc.)

Perform systems engineering tasks and activities that are concentrated on major systems design, integration, implementation, operations support, and training.

Work with software vendors to install and configure applications.

Preforms troubleshooting of Exchange online mailbox and message flow issues.

Participate in monthly, late night, server updates.

Identify areas of automation, efficiency, and process improvements.

Assists Security Team maintaining the firm's anti-virus and security platforms to ensure servers and computers are protected from all forms of malicious software and security intrusions.

Assist with building, testing, and execution of the firm's disaster recovery plan.

Identify technology needs for continued growth and success of the firm, identify proactive solutions, and research and identify new products to improve business efficiency.

Work with the staff and attorneys to ensure that they understand how to use the technology tools available to them, to enable them to realize the highest level of productivity.

Provide quality assurance review and the evaluation of new and existing software products.

Provide input to policy level discussions regarding networking and security standards.

Assist with the creation of system documentation and training materials.

Cross-train and provide troubleshooting procedures to other IT personnel.

REQUIREMENTS Expert level knowledge required for configuring and troubleshooting Microsoft Windows server, Active Directory, DNS, DHCP, domain controllers, active directory site configuration, and replication, windows file system structures and share permissions, analysis of system, application, and other event logs.

Positive, courteous, professional and service oriented attitude.

Experience with network, power and audio-visual conference cabling

Degree in Information Systems or similar and/or 5 years equivalent experience.

CCNA, MCSE or similar certifications a plus.

5 years' experience managing Microsoft Server physical and virtual environments.

Experience managing services or virtual servers in Azure, Google or AWS cloud a strong plus.

Experience in shell scripting to automate tasks.

Strong understanding of distribution groups, security groups, O365 groups, Hybrid AD and Azure environments.

Experience administering Aderant Accounting system and SQL databases is a strong plus.

Experience managing/building VMware environments.

Experience managing Microsoft Remote Desktop or similar VDI technologies.

Experience managing hyperconverged infrastructure.

Experience managing storage arrays or other SAN infrastructure.

Experience managing network routers, switches, firewalls, access points.

Strong understanding of layer 2 network protocols (VLANs and Trunking) and layer 3 protocols (TCP/IP, EIGRP, OSPF) required.

Experience installing and managing a VOIP phone service.

Experience installing printers with print servers.

Experience installing AV equipment for video conferencing.

Experience working in a law firm or professional services firm environment.

High degree of technical proficiency with excellent problem-solving skills and analytical abilities.

Must be able to work extended hours when needed.

Must be able to communicate clearly and effectively with people from both technical and non-technical backgrounds.

Ability to multi-task and prioritize assignments to meet deadlines.

Ability to adapt to new systems, processes and procedures.

WORK CONDITIONS On-call availability

Able to travel for remote office installs or moves.

Sitting for extended periods of time.

Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other computer components.

Occasional inspection of cables in floor and ceilings.

Speak and write in English - fluently. Other languages a definite plus!

Lifting and transporting of moderately heavy objects, such as computers and peripherals.

WHAT WE PROVIDE

Fisher Phillips offers a comprehensive benefits package for eligible staff that includes medical, dental, and vision benefits, paid time off, paid holidays, 401(k) and profit sharing, life insurance, long-term disability, and an employee assistance program. We also offer optional benefits such as critical care, accident and hospital indemnity insurance, a student loan refinancing program, life insurance for dependents, and pet insurance.

No relocation costs. Principals only; no calls please.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws.

The salary range for this position is $105,000 - $120,000 annually. Actual base pay within this range will be determined by several components, including but not limited to, location, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.

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