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Application Engineer

san jose, ca

JOB SUMMARY

Responsible for providing technical support to Tier 1 customers and orchestrate engineering supports from the headquarters

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Provides technical support for customer base.

· Assists customers in interpretation of product specifications and test methods.

· Makes determination as to product/application problems prior to engineering involvement.

· Provides customer interface to internal departments.

· Defines action items and manages daily activity with global R&D locations including those of group companies to meet program qualification requirements.

· Writes and implements E.C.O.'s when required.

· Corresponds using multilingual skill set when needed for effective communication with global R&D, management, and sales teams.

· Identifies and internally communicates new markets and market niche potential (market trends) for development of new product offerings.

· Identifies and maintains a Key Engineering contact list for the region. Periodically contacts the individuals directly.

· Establishes relationship and communicates directly with design engineering.

· Aggressively pursues sample feedback with outside sales and directly with customer engineering groups.

· Support product management and marketing on all engineering related issues for releasing new product announcements to field sales.

· Participates in daily conference calls with global Nidec team regarding customer and product updates.

SECONDARY FUNCTIONS

· Travel to customer sites as required.

· Performs other related duties as required.

· Responsible for adherence to company safe work practices, safety regulations and good housekeeping.

· Responsible for adherence to company EEO policies.

· Provides input to competitive benchmarking database.

· Submit weekly reports summarizing the key activities and program development status

TRAVEL

This position requires up to 20% domestic/international business travel.

Requirements

· Four year technical engineering degree BSE, BSEE, BSEET, BSME, BSMET required or equivalent.

· Minimum of 2 years’ experience with small precision motors either in consumer or industrial segments.

· Must be organized and able to handle and prioritize many tasks.

· Must be a good listener especially when it comes to the conversation with the customers

· Strong attention to detail and process.

· Strong verbal and written communication skills.

· Proven success working in a team-oriented work environment.

· Proven, extensive knowledge of Microsoft Office Word, Excel, and Power Point.

· International business experience preferred.

· Comfortable to work individually, work with team and collaborate with other functional teams.

Apply

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