Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
The Joint
Scottsdale, AZ, United States
Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and
Job Source: The JointShoe Palace Corporation
, AZ, United States
Job Category : Sales Requisition Number : SALES001913 Apply now Posted : February 2, 2024 Full-Time Rate : $ 16 USD per hour Locations Showing 1 location SCOTTSDALE, AZ 85251, USA Description AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE IT TAKES? The Role Are you a natural when it comes to starting up conversations and
Job Source: Shoe Palace CorporationHealthcare Recruitment Counselors
Scottsdale, AZ, United States
Chiropractor Scottsdale, AZ $96k to start PLUS bonus opportunities! Sign on Bonus Professional growth We are looking for a motivated Chiropractor to join our practice full time in Scottsdale, AZ.We are looking for a Chiropractor who is passionate about working closely with patients, creating long term relationships with them while providing high-q
Job Source: Healthcare Recruitment CounselorsFinancial Planning Association
Scottsdale, AZ, United States
Client Service Associate, Scottsdale, AZ Client Service Associate Scottsdale Quarter HQ (north Scottsdale) needed for high paced, rapidly growing investment management firm Description: The Client Service Associate (CSA) role is a support position providing dedicated operational support to multiple Financial Advisors (FAs) across multiple states
Job Source: Financial Planning AssociationPapa John's Pizza
Scottsdale, AZ, United States
Restaurant Team Member The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John's standards. Comply with Papa John's uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, s
Job Source: Papa John's PizzaVetJobs
Scottsdale, AZ, United States
Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required s
Job Source: VetJobsCRH
Scottsdale, AZ, United States
Job ID: 496192 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, re
Job Source: CRHHonorHealth
Scottsdale, AZ, United States
HONORHEALTH SCOTTSDALE OSBORN MEDICAL CENTER SCOTTSDALE, ARIZONA ACS LEVEL 1 HonorHealth is seeking an experienced Physician Assistant for a Trauma Nights full-time position with the HonorHealth Osborn ACS Level I Trauma Program in Scottsdale, Arizona. HonorHealth Osborn Medical Center is in Old Town Scottsdale, has 323 beds, is a tertiary referr
Job Source: HonorHealthScottsdale, AZ, United States
AccountabilIT is a full spectrum IT services firm headquartered in Scottsdale, offering Cybersecurity, Service Desk, Cloud and Virtualization, Disaster Recovery, Managed and Professional Services. We are strong believers in promoting from within and we view our Service Desk as a great opportunity to develop your IT career.
A Service Desk Technician is the first line of support for the customers of AccountabilIT. They have the primary responsibility for receipt, triage, and resolution of customer requests and issues. If they are unable to resolve the request or issue then they will use documented procedure to identify the appropriate escalation protocol for addressing the issue. All activities performed by the Service Desk Technician are captured in the appropriate system of record for activity and time keeping. Support is primarily delivered remotely to the customer. Occasional travel to a local customer location may be required. This position is on site at our Scottsdale, AZ office.
The position requires excellent writing and oral communication, troubleshooting, and documentation skills. The Service Desk Technician must have an understanding of computer support best practices. They also must be able to multitask and organize their work effectively in order to meet their daily, weekly, and monthly goals.
Essential Functions:
Receive inbound customer contacts and use documented procedure, personal experience, and publicly available information to triage and resolve the customer's issue or request
Document all activities and time spent in the appropriate system of record
Escalate issue where needed to management or other technical resources
Identify and update internally maintained procedures where inaccuracies are found
Provide feedback and update existing procedures. Identify opportunities for improvement in service
Use third party and native applications to monitor supported systems and services
Investigate and attempt to resolve any received monitoring alarms
Document all activities and time spent in the appropriate system of record
Escalate issue where needed to management or other technical resources
Evaluate new procedures or processes for execution by the Service Desk
Update or provide feedback to management or directly to a customer on ways to improve the procedure
Required Qualifications: High school diploma or GED
Active Directory / O365 Experience
Working knowledge of IT support concepts and practices
Experience with an MSP is a plus
Strong written and verbal communication skills
Other Qualifications: Analyze information provided by customers, review system logs, and perform investigation to 1. Define the problem or request; 2. Identify potential workarounds; 3. Identify patterns or relationships; 4. Create solutions and resolve issues
Able to independently research support scenarios, read technical documents, and apply knowledge to resolve customer issues and requests
General knowledge of IT technologies including Server Operating Systems, Databases, Networking, and Client/Server applications
Write clear and well understood case notes on work performed
Perform effectively in environments with frequent workload changes and competing demands
Work independently and follow through on assignments with minimal direction
Identify critical situations and perform the appropriate steps in response
Certifications relevant to IT services
Email Alert for Service Desk Technician (Scottsdale, AZ) jobs in Scottsdale, AZ, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.