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Truepill Inc.
Austin, TX, United States
**Information Technology Support Specialist** Austin, TX / Engineering Engineering / Full Time At Truepill, we are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped, weve been included on Forbes Next Billion-Dolla
Job Source: Truepill Inc.The Texas Division of Emergency Management (TDEM)
Austin, TX, United States
Job Title Senior IT Systems Support Agency Texas Division of Emergency Management Department 30095820 IT Systems Support (Paul Ledbetter) Proposed Minimum Salary $9,167.00 monthly Job Location Austin, Texas Job Type Staff Job Description GENERAL DESCRIPTION: The Texas Division of Emergency Management (TDEM) is an emergency response entity,
Job Source: The Texas Division of Emergency Management (TDEM)Arena Technical Resources, LLC
Austin
Computer Support Specialist Location: Austin, TX, US Job ID: 15252 Job Description Job Description: Title: Computer Support Specialist Location: Austin, TX Citizenship/Clearance Requirement: US Citizen with an active Secret Clearance required. This position supports a government contract The Computer Support Specialist assesses and troubleshoots co
Job Source: Arena Technical Resources, LLCThe University of Texas at Austin
Austin, TX, United States
Job Posting Title: Technology Support Assistant, IT Services ---- Hiring Department: Intercollegiate Athletics ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 19 ---- FLSA Status: Non-Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue Until May 31, 2024 ---- Location: AUSTIN, T
Job Source: The University of Texas at AustinArena Technical Resources
Austin, TX, United States
Computer Support Specialist Location: Austin, TX, US Job ID: 15252 Job Description Job Description: Title: Computer Support Specialist Location: Austin, TX Citizenship/Clearance Requirement: US Citizen with an active Secret Clearance required. This position supports a government contract The Computer Support Specialist assesses and trouble
Job Source: Arena Technical ResourcesUpbring
Austin, TX, United States
Overview About Us At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors , brave as the thousands of Texas Children and families we serve. We stand up for those who cannot speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness. What You'll Do The
Job Source: UpbringQuest Software
Austin, TX, United States
Overview Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, we’ve been reducing the time and money our customers spend on IT administration, so they can invest more in business innovation. With more than 100,000 customers
Job Source: Quest Softwareaugmentjobs
Austin
Job Description Job Description Job Description: We are seeking a dedicated Help Desk Technician to join our IT support team. The Help Desk Technician will be responsible for providing technical assistance and support to end-users regarding computer systems, hardware, and software. The ideal candidate will have strong problem-solving skills,
Job Source: augmentjobsAustin, TX, United States
Job Title
Senior IT Systems Support
Agency
Texas Division of Emergency Management
Department
30095820 IT Systems Support
Proposed Minimum Salary
$9,167.00 monthly
Job Location
Austin, Texas
Job Type
Staff
Job Description
GENERAL DESCRIPTION:
The Texas Division of Emergency Management (TDEM) is an emergency response entity, and this status can affect working hours, travel, and change in duties as needed. The Senior IT Systems Support, under general direction of the Chief, IT Systems Support, provides technical support and administration of TDEM server, network, email services, and cloud-based technology infrastructure. The Senior IT Systems Support needs to have strong creative and technical problem-solving and team collaboration skills to ensure the continuous availability of TDEM's technology infrastructure upon which the agency operates.
Employees are subject to working extended hours during evenings and weekends for incident response.
This position reports to the Chief, IT Systems Support.
*Salary is a fixed rate and is non-negotiable.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Monitors and maintains TDEM's server, network, and cloud technology capabilities to assure ongoing service availability to TDEM users.
Evaluates and designs infrastructure solutions in support of TDEM applications and business solutions.
Participates in agency technology projects to assure that infrastructure considerations are properly designed and scaled.
Implements and applies TDEM IT security objectives and enforces cybersecurity standards.
Support technology related audits and exercises.
Ability to learn new technologies and techniques.
Face-to-face and person-to-person interactions are required.
Maintains a regular course of attendance during authorized work schedule and work extended hours when needed.
Ability to travel 5%.
Performs related work as assigned.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.
MINIMUM QUALIFICATIONS:
Education - Graduation from an accredited four-year college or university with major course work in Information Systems, Computer Science, or Business, or equivalent combination of education and professional experience.
Experience - Minimum seven (7) years of relevant IT infrastructure experience that includes exposure to cloud-based technologies.
*Relevant work experience may be substituted in lieu of education requirements on a year-for-year basis, with one (1) year experience equivalent to thirty (30) semester hours. A completed advanced degree may also be substituted in lieu of work experience.
KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of cloud-based infrastructure platforms like Azure or AWS.
Advanced experience with email administration.
User administration experience.
Working knowledge of current network security and related incident response processes.
Advanced experience administering and maintaining IT servers and operating systems.
Familiarity with local and network storage capabilities and administration.
Effective written and vocal communication skills.
Proficiency in routine business conversations and can communicate with few errors.
Ability to work in a structured environment.
Ability to adhere to schedule, availability, and hours of the department.
Proficiency in Microsoft Office Suite, various operating systems, and network connectivity
Ability to handle sensitive, confidential, and protected information and situations.
Ability to adhere to applicable laws, statutes and policies related to access, maintenance and dissemination of data and information.
Ability to work independently and take initiative.
Ability to exercise poise, tact, diplomacy, and an ability to establish and maintain positive, working/professional relationships with internal/external customers.
Ability to work extended or non-traditional hours such as evenings, weekends, special events, etc.
REGISTRATION, CERTIFICATION OR LICENSURE:
Complete and obtain certification in IS-100, IS-200, IS-700, IS-800 FEMA courses within twelve (12) months of employment and any other training as determined.
Additional Military Crosswalk (occupational specialty code) information can be accessed at: http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions
Resumes are not accepted in lieu of an application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
Email Alert for Senior IT Systems Support jobs in Austin, TX, United States
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