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Topgolf
Charlotte, NC, United States
How You'll Do It •Supervise the team in providing best-in-class service on a daily basis •Coach and develop the team and drive Associate engagement •Uphold operating procedures and service and safety standards, especially Guest Satisfaction •Ensure all Guest areas are staffed and functioning efficiently •Delegate tasks •Demonstrate Topgolf's
Job Source: TopgolfTopgolf
Charlotte
**How You’ll Do It** • Supervise the team in providing best-in-class service on a daily basis • Coach and develop the team and drive Associate engagement • Uphold operating procedures and service and safety standards, especially Guest Satisfaction • Ensure all Guest areas are staffed and functioning efficiently • Delegate tasks • Demonstrate Topgol
Job Source: TopgolfHAMILTON MAYER INTERNATIONAL
Charlotte, NC, United States
Position Full Time Reference Code HMI: 903343 Do you have a passion for intricate concrete structures and a proven track record of delivering complex projects on time and within budget? If so, we want to hear from you. Are you passionate about delivering intricate concrete structures on time and within budget? Do you have a proven track record of m
Job Source: HAMILTON MAYER INTERNATIONALQuintevents, LLC
Charlotte, NC, United States
About Quint Quint is the industry-leading provider of official ticket and hospitality packages to many of the world's most prominent sports and entertainment events. Based in Charlotte, North Carolina, with offices in six countries, Quint’s global footprint and proprietary technology platform continue to be the foundation of their exponential grow
Job Source: Quintevents, LLCVaco
Charlotte, NC, United States
***IT Project Manager*** ***Remote in US*** ***$52/Hr. on W2*** ***Must Have Hospitality Industry Experience*** ***Experience writing good user stories needed*** ***A blended PM/BA role*** About the role : Ensures successful delivery of business solutions that meet user acceptance criteria and departmental standards by managing information system
Job Source: VacoHooters
Concord, NC, United States
Overview: The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibil
Job Source: HootersGolden Corral
Matthews
Our franchise organization, Jax, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! At Golden Corral®, we know that successful people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring Culture. We provide an environment that sup
Job Source: Golden CorralAmazon
Charlotte, NC, United States
Description Would you like to be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts with the Fortune 1000? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? As an Enterprise Account Manager you will have the excit
Job Source: AmazonCharlotte, NC, United States
Job Responsibilities
Lead and manage a team of hospitality staff, providing guidance, training, and performance evaluations.
Develop and implement operational strategies to enhance the guest experience and overall service quality.
Monitor and maintain appropriate inventory levels for supplies and equipment.
Collaborate with other departments to coordinate events, promotions, and special activities.
Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally.
Implement and enforce company policies and procedures to uphold service standards.
Manage budgets and financial aspects related to hospitality operations.
Stay current with industry trends and best practices to continuously improve service offerings.
Efficient scheduling of staff based on venue needs.
Critical Skills & Experience Requirements Prior experience in hospitality management or a related role.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to work in a fast-paced environment and adapt to changing demands.
Proficiency in hospitality management software and Microsoft Office.
Knowledge of industry regulations and safety standards.
Financial acumen and budget management experience.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Email Alert for Hospitality Manager jobs in Charlotte, NC, United States
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