AVP, Coverage & Complex Claims Manager

Philadelphia, PA, United States

Job Description

This AVP Manager role in the Coverage and Complex Claims Department requires a demonstrated, high degree of specialized and technical competence in handling and managing a wide variety of Casualty (Personal Lines & Commercial Lines) claims with coverage issues as well as coverage litigation, in a diverse and complex operating environment. Experience involving Financial Lines (D&O E&O, EPLI, Fidelity, Surety & Political Risk), Property (Personal Lines & Commercial), Worker's Compensation, and Accident & Health will also be considered. The ideal candidate will be able to lead and develop a sophisticated team of claims professionals that will handle claims with complex coverage issues and coverage litigation, focused on resolving claims in keeping with established best practices and within stated authority limits.

This role will be responsible for leading and developing a team of claims professionals that will be responsible for:

Managing a team of 3-5 claims professionals directly handling and managing claims involving complex coverage issues, including the investigation, analysis and evaluation of coverage liability and damages and directly handling coverage disputes, including matters in litigation and arbitration both initiated by Chubb issuing companies and when Chubb issuing companies are named in such litigation.

Formulating claims and litigation strategies, assigning, directing and managing outside counsel in coverage litigation both initiated by Chubb issuing companies and when such companies are named in litigation or arbitration.

Managing discovery issues and responses, including opportunities to ensure consistency as well as identifying relevant and responsive information as well as ensuring proper and adequate preparation of company witnesses for deposition and trial testimony.

Attending critical court proceedings, including mediation and settlement conferences as well as trials and appeals.

Providing guidance to claims disciplines regarding coverage issues, coverage disputes and claim handling issues, including strategic direction as well as recommending and assigning outside coverage counsel.

Managing coverage counsel and litigation costs as well as collaborating and working with the litigation and vendor management teams ensuring cost management and the development and enhancement of the coverage counsel panel.

Collaborating across disciplines and business units, including: the office of general counsel overseeing errors & omissions issues arising from claims handling, the Brandywine (run-off) team, the Bermuda claims team and in-house coverage counsel team.

Supporting actuarial and underwriting inquiries regarding policy construction and drafting, reporting claim trends, data analysis, and risk assessments.

Extensive communication with insureds, brokers, reinsurers, actuaries and auditors (both external and internal).

The ideal candidate will have 10 or more years of experience as a lawyer and/or claim professional with a high degree of specialized and technical competence in litigation management and the handling of complex coverage issues, high exposure and/or long term exposure claims and coverage litigation. A law degree is required. Excellent organizational, writing, interpersonal communication, and negotiation skills.

Excellent customer service skills and will be able to work with clients and business partners in a professional manner.

Demonstrated ability to work in a complex operating environment.

Ability to work independently, issue spot, and assimilate learning materials on many different subjects from various sources.

Experience in senior management reporting.

25% travel is required.

The pay range for the role is $102,000 to $168,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at https://careers.chubb.com/global/en/north-america. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.