Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Infojini
Seattle, WA, United States
Below is the job description for the position: Position Title - Desktop Support Technician Location - Seattle, WA (Fully onsite) Duration- 12 Months (with possible extension) Candidates Must be flexible working in both shifts Night shift: 11 pm - 9 am Wednesday through Saturday (4x10hour) Swing Shift: 2 pm - 12 am Sunday through Wednesday (4x10hour
Job Source: InfojiniF2OnSite
Seattle, WA, United States
Desktop Support Technician - Must be ok with local travel and able to work independently Job Summary Desktop Support Technician is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Responsibilities " Performs basic and moderatel
Job Source: F2OnSiteLeidos
Bremerton
**Description** NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will suppo
Job Source: LeidosIndotronix International Corporation
Seattle, WA, United States
Job Title: Technical Support Analyst Location: Seattle, WA 98101 3+Months Contract to Hire The Technical Support Analyst is responsible for the overall technology needs of staff with roles essential to the day-to-day operations of the Company and provides priority response and resolution for all reported technology issues. • Rapid response and own
Job Source: Indotronix International CorporationCypress HCM
Seattle
Job Description Job Description Desktop Support Engineer Responsibilities : Provide local and remote Level 1 support for employees around the World Install, modify, and make minor repairs to computer hardware and software systems as needed Manage local IT infrastructure, organizing inventory as well as ensuring up time Perform regular mai
Job Source: Cypress HCMHeunets
Seattle, WA, United States
Job Description Job Description We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application i
Job Source: HeunetsHeunets
Seattle
Job Description Job Description We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application i
Job Source: HeunetsHeunets
Seattle, Washington
We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The
Job Source: HeunetsSeattle, WA, United States
Below is the job description for the position:
Position Title - Desktop Support Technician
Location - Seattle, WA (Fully onsite)
Duration- 12 Months (with possible extension)
Candidates Must be flexible working in both shifts
Night shift: 11 pm – 9 am Wednesday through Saturday (4x10hour)
Swing Shift: 2 pm – 12 am Sunday through Wednesday (4x10hour)
General Summary:
Under general direction the IT Operations Center (ITOC) Analyst will oversee complex network components and will be responsible for network monitoring and management in a 24x7 environment. From a centralized location the ITOC Analyst will monitor for issues pertaining to usage of bandwidth, utilization of the server, uptime, and other crucial elements. If systems experience an outage the ITOC Analyst will resolve issue by isolating programs and collaborating with engineers and team members to find quick and appropriate fixes.
Essential Functions:
The following duties are a representative summary of the primary duties and responsibilities.
Will work in a 24x7 operations environment, monitoring day to day issues related to computers, networks, applications, critical infrastructure, and Info-security.
Performs triage and escalates to support teams.
Perform triage and escalate issues to support teams.
Provide information to support teams as needed to resolve issues.
Document issues in ServiceNow ticketing systems and follow up on unresolved issues.
Identifies and resolves desktop/laptop/printer problems, such as device connectivity, hardware/software performance issues, etc. to ensure high reliability and optimal performance.
Remotely access customers PC’s and troubleshoot issues.
Perform routine maintenance tasks, patching and upgrades.
Configure monitoring tools to provide performance metrics.
Facilitates and manages conference calls and bridges during critical events and outages.
Resolve technical issues related to computer hardware, software, network devices, and network connectivity.
This includes, but is not limited to, MS Windows Desktop, laptops, scanners, printers, servers, MS Office products, Active Directory etc.
Develop strong relationships within IT and business customers; works collaboratively across departments.
Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
Contributes to a culture of diversity, equity, and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
It is the responsibility of all personnel to integrate sustainability into everyday business practices.
Specific Qualifications, Knowledge, and Skills:
ITIL or service management principles and guidelines.
Service Now or other IT Service Management software.
Tier 1, Tier 2, and Tier 3 process and workflow management.
Office 2016, Windows OS, Mac OS, Android/Apple mobile devices; support for specialized software such as CAD.
Windows, Unix/Linux server, VM experience.
Cisco, Juniper, Microsoft certifications preferred.
Previous knowledge pertaining to SolarWinds preferred.
Network and IT Infrastructure monitoring experience.
Troubleshooting in a complex IT environment.
Leading process improvement efforts, implementing process changes and improving productivity through process improvement; ability to promote and implement continuous process improvement within and across teams.
General hardware, software, and client technologies.
Customer service principles and practices.
Managing multiple, competing priorities.
Communicating effectively across a wide variety of technical and business personnel.
Effective oral and written communication.
Pertinent federal, state, and local laws, codes, and regulations.
Thanks & Regards
Infojini Consulting
Website: https://www.infojiniconsulting.com
Address : 10015 Old Columbia Road, Suite B 215, Columbia, MD 21046
#J-18808-Ljbffr
Email Alert for Desktop Support Technician jobs in Seattle, WA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.