Supervisor Research Services

Memphis, TN, United States

The ARC Research Services unit provides real-time technical advanced in vivo services to push research from concept to publication in record time by removing training and skill barriers for our researchers at St. Jude Children's Research Hospital. This happens with a vastly diverse group of talented and skillful technologists ready to execute projects and studies. There is a need for a supervisor to harness this talent and deploy them as needed. They work with every department represented at St. Jude.

The ARC Research Services Supervisor directly supervises the operations, resources, and staff of the ARC Research Services unit of the Animal Resource Center. The areas of responsibility include the delegation of technical in-vivo work for pharmacokinetic and pharmacodynamic projects by working directly with members of the research community for acute and chronic murine studies. The project work is balanced with production colony management, technical requests, and hands-on training. The supervisor will provide oversight and leadership to other areas that include, but are not limited to surgical areas, quarantine, ABSL-2 area, multi-species work, advanced breeding colony support, and standard operational procedure development. Responsibilities:

Meet with researchers to design in vivo studies

Develop training and manage use of BASi Culex machine

Plan, coordinate, direct, and oversee daily operations of research services staff to meet department and customer requirements.

Define and monitor operating plans for the area, including workflow, resources, and personnel scheduling.

Guide performance of research services (e.g., breeding colony management) in terms of quality, timelines, and technical acumen.

Assist in the development of SOPs and process guidelines in each area.

Identify, propose, and implement process improvements and new approaches/techniqueswithin each area.

Track and report metrics for different areas to leadership teams.

Assist in planning and monitoring of overall team budgets.

Plan and deliver ongoing training and skill-building programs for all technicians/personnelin research services.

Perform other duties as assigned to meet the goals and objectives of the department and institution.

What you bring:

Interest in managing a diverse and technically advanced team

Lead team to consistent customer service through training and great communication

A drive to help principle investigators, researchers, post docs, and students succeed

A willingness to work toward removing technical skill barriers for the research community

Minimum Education and/or Training:

High School Diploma/GED required.

Associate's Degree preferred.

Bachelor's degree preferred.

Minimum Experience:

Minimum Requirement: 8+ years of experience in a professional animal care facility (e.g. zoo, veterinary clinic, laboratory animal facility with High school diploma/GED.

Experience Exception: 6+ years with Associate's degree

Experience Exception: 4+ years with Bachelor's degree.

Significant technical experience within own area (e.g. animal handling and restraint; animal health monitoring; operation and sanitization/sterilization of equipment; sample collection).

Experience managing/guiding ARC software systems and databases for maintenance/review/analysis of records/data/reports.

Experience working with/implementing regulations and policies regarding animal research (e.g. ILAR Guide for the Care and Use of Laboratory Animals, USDA Animal Welfare Act and Regulations).

Demonstrated success managing teams/ resources/ timelines.

Experience providing broader mentorship within and across teams.

Proven performance in earlier role/comparable role.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $65,520 - $114,400 per year for the role of Supervisor Research Services. Explore our exceptional benefits !

Diversity, Equity and Inclusion

St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment .

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

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