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Team Gillman
Houston
Job Description Job Description Express Service Advisor – Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are b
Job Source: Team GillmanMossy Nissan Houston
Houston
Job Description Job Description Job Description Mossy Nissan Houston is seeking an Automotive Express Service Technician to join our highly talented service team. Mossy has been family owned for over 90 years. We are looking for a happy, energetic person that genuinely loves to help others. We have an amazing training program and dully develo
Job Source: Mossy Nissan HoustonMarriott
Houston, TX, United States
Additional Information Phone Operator Job Number 24068324 Job Category Rooms & Guest Services Operations Location The Westin Galleria Houston, 5060 West Alabama, Houston, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth
Job Source: MarriottWest Houston Volkswagen
Houston
Job Description Job Description Experienced Service Express Technician Meszaros Motorsports is enjoying continuous and consecutive growth. We are rapidly growing and are in IMMEDIATE need of experienced Automotive Body Technicians. You'll enjoy comprehensive training, competitive compensation, and benefits. We have a great team of experienced es
Job Source: West Houston VolkswagenFred Haas Companies
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Job Description Job Description Quick Lube Technician If working on cars gets your gears moving, we’re ready to accelerate your career. As a Quick Lube Technician, you’ll start by inspecting and lubricating vehicles quickly and thoroughly. We’ll provide you with the training and expertise to ensure you’re running optimally. With a little elbow
Job Source: Fred Haas CompaniesBmwbigisland
, HI, United States
Salary Range: $36,000.00 To 105,000.00 Annually Job Purpose Job Description: Automotive Service Advisor (High-Earning Potential) We are seeking a highly skilled and results-driven individual to join our team as an Automotive Service Advisor with the opportunity to earn a six-figure income. In this role, you will leverage your exceptional custom
Job Source: BmwbigislandDon McGill Auto Group
Houston
Job Description Job Description Assistant Service Manager Don McGill Toyota Houston has an outstanding opportunity for a results-focused, highly driven and experienced Assistant Service Manager. The ASM acts as liaison between the client and the service technician, and works with the call center in scheduling service for clients. The ASM also wo
Job Source: Don McGill Auto GroupTeam Gillman
Houston
Job Description Job Description Service Advisor – Team Gillman We need an experienced Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs ar
Job Source: Team GillmanHouston
Job Description Job Description Express Service Advisor – Automotive
Job Description - IF YOU LOVE CARS, CAN PROVIDE GREAT CUSTOMER SERVICE AND UNDERSTAND THAT A SALES POSITION HAS THE POTENTIAL TO ALLOW YOU TO EARN A GOOD LIVING, THEN THIS IS THE PLACE FOR YOU.
#1 Priority - Great Customer Service
#2 Priority - Generate Sales
Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.
Job Responsibilities
• Attitude is everything—greet service department customers promptly and courteously
• Listen to each customer and clearly articulate maintenance service needs to techs
• Upsell recommended/additional services using low-pressure, high-integrity methods
• Provide accurate estimates of repair/maintenance costs
• Adherence to dealership policy on customer vehicle care and operation
• Follow up on each repair and keep customers informed of progress
• Sell and manage extended pre-paid maintenance services
• Notify customers when vehicles are ready for pick up
• Review and explain repairs and associated costs with customers
• Walk clients to their vehicles to ensure the customers are "Satisfied" prior to leaving
• Handle minor customer concerns and complaints
• Keep Service Manager informed of all problems and potential problems
• Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based off commissionable sales for all pre-paid & recommended maintenance services sold
$300.00 Bonus per month for Monthly High Customer Satisfaction Scores based on individual performance
$100.00 Bonus per month for Customer Retention Efforts based on individual performance
*Earning potential ranges from $1800.00 - $3500.00+
Benefits
• Medical/Dental/Vision/Life
• 401(k) with company match
• Employee discounts
• Drug-Free work environment
• E.O.E
• Paid vacation
• Holiday Pay
*See dealer for details
About
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. 80 years later, the location and scope of the business have changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Express Service Advisor jobs in Houston
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