Manager, Technical Product Owner

Jacksonville, FL, United States

The Manager, Technical Product Owner (TPO) leads the Information Technology (IT) product team(s) providing technology vision, systems development oversight and day-to-day operational management for all technology within their area of responsibility.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

Provides leadership to IT product teams to drive technical development and provides visibility of product status to Executive Leaders.

Provides vision and direction to the IT product teams and stakeholders within and outside of the organization.

Ensures the teams are completing projects on time and remain actively involved in continuous improvement of the products.

Actively identifies and removes impediments to ensure delivery of product development deliverables based on the product roadmaps and timetables established by the company.

In partnership with business leadership, ensures product development is aligned with product vision, roadmap and business expansion/growth opportunities.

Develops the technology roadmap for managed products, supporting the goals and objectives defined in the overall product roadmap.

Provides backlog management, iteration planning, and elaboration of the user stories.

Works closely with the business' Product Management Team to create and maintain a product backlog according to business value or ROI.

Leads the planning product release plans and set expectation for delivery of new functionalities.

Provides monthly status reporting of all projects to include schedules, scope and total estimated costs (including hours and other expenses).

Uses Agile practices for oversight of managed products to ensure teams continually develop and improve products in an effective and efficient manner.

Responsible for the adherence to Service Level Agreements (SLAs) for all customer facing and critical internal systems.

Ensures team adherence to company programming standards and controls.

Supports implementations.

Stays current on key technology developments that could involve a change to or improvement of products managed.

Acts as a liaison for managed products with other areas in IT.

Directs, organizes, supervises and assists product staff. Assumes responsibility for ensuring the efficient and effective operation of staff by:

Reviewing and improving existing operating policies and procedures and ensuring their effective implementation and maintenance; implementing new procedures as required.

Making personnel decisions regarding employment, development, performance ratings, salary changes, promotions, transfers, and terminations.

Other duties as assigned by management.

KNOWLEDGE AND MINIMUM REQUIREMENTS:

Proven ability to lead critical business systems/applications.

Experience developing business applications in either a waterfall or Agile manner.

Experienced managing all aspects of software application development lifecycle (SDLC).

Willingness to apply Agile processes and principles.

Outstanding communication, presentation and leadership skills.

Excellent organizational and time management skills.

Sharp analytical and problem-solving skills.

Creative thinker with a vision.

Strong attention to details.

Bachelors degree in computer science, information systems or computer engineering or equivalent work experience.

5+ years of previous industry experience, preferable in a business services organization with similar characteristics as Cass.

3-5 years of experience as Product Manager or IT Manager

APPLICATION PROCESS:

You can directly apply through Cass's website at https://www.cassinfo.com/careers. Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY:

Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $80 billion annually on behalf of clients, and with total assets in excess of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Cass is part of the Russell 2000.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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