Program Specialist,

Washington, DC, United States

Summary

This position is located in the Division of Depositor and Consumer Protection (DCP), Consumer and Community Affairs Branch (CCAB), Community Affairs Section. Incumbent is responsible for providing high-level technical support, advisory services, and coordination for the Community Affairs Program and subsequent activities.

Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.

This job is open to

Individuals with disabilities

Federal employees - Competitive service

Current or former competitive service federal employees.

Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

Land & base management

Certain current or former term or temporary federal employees of a land or base management agency.

Military spouses

Family of overseas employees

Family members of a federal employee or uniformed service member who is or was, working overseas.

Peace Corps & AmeriCorps Vista

Special authorities

Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.

Veterans

Clarification from the agency

This position is open to applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for VEOA appointment.

Duties Provides oversight and advisory services to Community Affairs programs: reviewing, coordinating, and providing feedback to improve and align work with organizational and functional goals.

Identifies and advises staff on reporting requirements, including need for performance metrics, and assists staff in the steps to implement data gathering to support improved outcome measurements.

Organizes working groups to address challenges and provides support through the attainment of resources, critical partnerships, and other means to further Community Affairs Program (CAP) goals, including the implementation of the FDIC Economic Inclusion Strategic Plan.

Provides project management leadership in matters regarding the development, enhancement, and utilization of financial, budgetary and/or reporting related to programs, functions, systems and technology required for the purpose of DCP's consumer protection and economic inclusion mission, goals and objectives.

Serves as an advisor for staff with regards to DCP communications both internal and external, and for a variety of official purposes related to Community Affairs programs and activities.

Ensures that correct writing methods and formats are used for a given type of communication, the length is acceptable for consumption by a specific audience, and that language is clear, understandable, and appropriately accomplishes the objective desired.

Reviews technical information to ensure it is comprehendible to the audience, complete, and accurate. Review high-level documents prior to final approval by CAP leadership, high-level proposals including requests for senior level support and/or resources, and important communication to agency officials, leadership, and/or industry executives.

Meets and collaborates with CAP staff to review projects and programs providing input that can help ensure that end goals are met as intended.

Identifies processes where metrics can or should be captured. Independently, or with appropriate staff, develops tools for the collection and analysis of data.

Creates comprehensive reports for senior leadership, tailoring reports as needed to capture appropriate information used to make executive decisions on the direction and goals of the CAP /DCP.

Requirements

Conditions of Employment

Registration with the Selective Service.

U.S. Citizenship is required.

Employment Conditions.

Completion of Financial Disclosure may be required.

A writing assessment may be required at the time of interview.

Minimum Background Investigation (MBI) required.

Qualifications

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.

To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the CG/GS-12 grade level or above in the Federal service. Specialized experience is defined as:

Experience in analyzing community and economic development topics or the role of financial institutions in community and economic development, and preparing reports used for program evaluation and strategic planning.

Applicants must have met the qualification requirements (including selective placement factors - if any) for this position within 30 calendar days of the closing date of this announcement.

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 "well qualified" for this position. For more information, Click Here.

Education

There is no substitution of education for the experience for this position.

Additional information

If selected, you may be required to serve a probationary or trial period as applicable to appointment type.

Selectee(s) for this position will be required to report to their duty station office at least 1 day per pay period beginning January 2, 2024, and at their supervisor's direction to support mission and project needs. In person reporting requirements are expected to increase in July 2024.

To read about your rights and responsibilities as an applicant for Federal employment, click here. Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.

To find out more, click here.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and the online assessment questionnaire will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.

Top ranked candidates will be referred to the selecting official for further review and consideration.

If you are among the best-qualified applicants referred for consideration, you may be required to complete one (or more) job-related structured interview(s) and writing assessment(s). The disclosure of assessment materials undermines merit-based selection processes.

The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below.

Knowledge of the policies, procedures, regulations, and practices sufficient to develop public facing programs that support consumer protection, availability of deposit insurance coverage, advance economic inclusion, and further the objectives of the Economic Inclusion Strategic Plan.

Knowledge of applicable laws, regulations, policies and procedures pertaining to community reinvestment and community development and economic inclusion.

Knowledge of the principles, methods, tools, and techniques of business analysis for planning, staff analysis, management reporting and the application to a variety of projects and programs.

Knowledge of project management.

Ability to communicate orally at both the managerial and technical levels.

Ability to communicate in writing at both the managerial and technical levels.

Ability to develop networks and build alliances, collaborating across boundaries to build strategic relationships and achieve common goals.

Ability to formulate strategies consistent with the business, capacity, and resources of the organization.

You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.

You may preview questions for this vacancy. Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.

To find out more, click here.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

If you are applying under any special hiring authority you MUST submit proof of eligibility with your application.

Failure to provide all of the required documentation as stated in this vacancy announcement may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application:

VETERANS EMPLOYMENT OPPORTUNITY ACT (VEOA) ELIGIBLES AND SPECIAL HIRING AUTHORITIES FOR VETERANS: If you are applying for consideration under VEOA and special hiring authorities for veterans, click here. You must submit documentation (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans' eligibility.

SPECIAL APPOINTING AUTHORITIES FOR PEOPLE WITH DISABILITIES : If you are applying for consideration under special appointing authorities for people with disabilities, you will be required to provide proof of disability documentation to specify that you are a person who (1) has a severe physical disability; (2) an intellectual disability; or (3) a psychiatric disability. The documentation does NOT need to detail your specific disability, medical history, or need for accommodation, however; the letter MUST clearly state that you are eligible for appointment under this authority and that your eligibility is based on a severe physical disability; an intellectual disability; or a psychiatric disability. THE DOCUMENTATION MUST HAVE BEEN OBTAINED FROM: (a). Licensed medical professionals; or (b). State or private vocational rehabilitation specialists; or (c). Any Government agency (e.g., VA, etc.) that issues or provides disability benefits. THE DOCUMENTATION MUST INCLUDE: a statement that you are eligible based on one of the following: severe physical disability, an intellectual disability, or a psychiatric disability. To view sample Schedule A proof of disability letters, click here, and for more information on this special appointing authority, click here. Please note that employees hired under this Schedule A hiring authority will be required to complete a Standard Form 256 to identify their disability status.

INTERAGENCY CAREER TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here.

CURRENT FEDERAL EMPLOYEES OR REINSTATEMENT ELIGIBLES WITH COMPETITIVE STATUS: A copy of your most recent SF Form 50, Notification of Personnel Action that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). If reinstatement eligible, include your Career/Career conditional SF-50. To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.

NONCOMPETITIVE CONVERSION ELIGIBLES UNDER A PATHWAYS PROGRAM: If you are applying under this noncompetitive conversion authority, you must provide proof of program completion. A letter from your current ag