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Old National Bank
Frankfort, IL, United States
Client Service Representative Job Locations US-IL-Frankfort Category/Function Retail Banking Center Position Type Regular Full-Time Requisition ID 2024-14862 Workplace Type On Site Overview Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted
Job Source: Old National BankAlera Group, Inc.
Downers Grove, IL, United States
Overview: GCG Financial, an Alera Group Company is seeking a Client Service Representative to join their Property & Casualty t eam. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight, collaborat
Job Source: Alera Group, Inc.Thrive Pet Healthcare
Oak Park, IL, United States
Description Position at Thrive Pet Healthcare Carlson Animal Hospital is looking to add an exceptional Full-Time Client Service Representative to their outstanding team! Job Summary: Put your knowledge and compassion into practice! Carlson Animal Hospital is looking for a Client Service Representative (CSR) to join our community-based practice.
Job Source: Thrive Pet HealthcareVCA Animal Hospitals
Downers Grove, IL, United States
Evening Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously.With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking f
Job Source: VCA Animal HospitalsOld National Bank
Orland Park, IL, United States
Client Service Representative Job Locations US-IL-Orland Park Category/Function Retail Banking Center Position Type Regular Full-Time Requisition ID 2024-14895 Workplace Type On Site Overview Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply root
Job Source: Old National BankOld National Bank
Bridgeview, IL, United States
Client Service Representative Job Locations US-IL-Bridgeview Category/Function Retail Banking Center Position Type Regular Full-Time Requisition ID 2024-14929 Workplace Type On Site Overview Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply roote
Job Source: Old National BankBenjamin Franklin Plumbing
Yorkville, IL, United States
Benjamin Franklin Plumbing - JobID: 100-139199104 [Customer Service Representative] As a Client Care Representative at Benjamin Franklin Plumbing, you'll: Answer incoming client telephone calls and recognize that this is where the client will form their first impression of the company; Ensure that each telephone call is answered before the third ri
Job Source: Benjamin Franklin PlumbingFlexJobs
Addison
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsBolingbrook, IL, United States
JOB SUMMARY
The Client Service Representative is required to represent the company in a positive, proficient, and professional manner in all dealings with internal customers. The successful candidate will promote a culture of inclusiveness, cooperation, integrity, accountability, and performance.
DUTIES & ESSENTIAL JOB FUNCTIONS
Respond in a professional and enthusiastic manner to all internal customer inquiries regarding product information, pricing, availability, delivery dates, shipping, product returns, credits, and general administrative issues.
Utilize resourcefulness and critical thinking skills to research and resolve changes and discrepancies.
Follow up with internal customers on all outstanding issues within expected timelines.
Process incoming sales orders including order confirmation or follow-up when additional information is needed.
Follow departmental procedures and protocols for interpreting client needs by transforming client requests into company production orders.
Ensure timely responses to issues from the quality department and provide appropriate resolutions communications.
Enter information into corporate data system using automated tools for accurate and efficient processing.
Process internal orders for testing, R&D, or sample production.
Collaborate with internal teams and departments to transform client requests into company production orders, using departmental procedures and system tools.
Work with internal departments including Sales professionals, Accounting, Operations, and Production teams to ensure that corporate and business protocols are executed.
Attend daily meetings with coordinating departments as instructed, providing client, order, or another department input.
Follow written Standard Operating Procedures (SOP's), documented training guidelines, or workflows during daily business functions and processes.
Review system entries to meet quality input standards with attention to detail.
Self-review work product against written SOPs.
Track progress of client orders within the plant and communicate with account teams regarding any production questions, changes, or delays.
Submit changes to Prepress or Production Department if client requests changes to their ordered product (proofs) during the order or fulfillment process.
Enter data from packing slips or other lists into corporate data system when requested.
Print reports from corporate data system and distribute per department procedures and protocols.
File business documents per department procedures, protocols, and/or general business practices.
Provide general office assistance for paper handling, online documentation storage, scanning, labeling, and/or management assistance.
Participate in client conference calls and prepare client report updates, as requested.
Coordinate or request shipping services from the Shipping Department. Provide follow-up to gain tracking information for client records and/or billing.
Act as back-up support to the client services team.
Interface with clients on their visits to the facility (e.g., press checks, tours, etc.)
Coordinate client visits with security.
Perform related job duties as assigned and required.
REQUIRED QUALIFICATIONS High School diploma required; college coursework preferred.
Client service and office support experience.
MS-Office experience including Outlook, Word and Excel.
MS-Windows experience including file navigation, document handling, and network printing.
Experienced use of equipment such as copier, scanner, and printer
Strong attendance record or ability to work consistent schedule with prescribed breaks.
Strong communication skills including writing (email), phone and in-person.
Proactive approach to problem-solving and meeting client expectations.
Dedication to responding to internal and external client inquiries resulting in strong response rates, while demonstrating courtesy and helpfulness.
Excellent time management, prioritization, and organizational skills.
Ability to work with minimal amount of supervision.
PREFERRED QUALIFICATIONS Associate's or Bachelor's degree
Experience in the printing industry highly preferred
Manufacturing and/or printing industry experience
Experience using an order entry system to enter client orders
$$ Giesecke+Devrient ePayments America, Inc. endeavors to make https://www.gi-de.com/en/careers/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at (703)480-2300 or [email protected].
Giesecke+Devrient ePayments America, Inc. is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
$$ $$ $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=24071&career_ns=job_application
Email Alert for Client Services Representative jobs in Bolingbrook, IL, United States
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