Integration Engineer

San Francisco, CA, United States

Position: SAP Engineer, EmpowerSF Employee Central HR, Benefits, Time management

Location: San Francisco, CA

Duration: 6 Months

Who We Want

We want talented people from diverse backgrounds and experiences, who are inspired by our mission steeped in equity, and who are motivated to unleash our children's potential.

We want people who are strong collaborators, skilled communicators, problem solvers and who are comfortable in a community of continuous learning.

As the SAP Engineer, EmpowerSF, HR, Benefits, Time you will report to the Manager of Business Applications, be a part of the Department of Technology, and serve as the technical lead for Employee Central and Time Management, the district's new, integrated HR and Time system powered by SAP SuccessFactors and Workforce.

You will contribute to the Department of Technology's transformational work to deliver on the promises outlined in both Transform Learning Transform Lives as well as our long-term, city-wide north star, Vision 2025.

We're seeking a candidate with a strong technical background who can bridge functional and technical requirements for SAP/SuccessFactors and Workforce implementation to ensure the platforms meets the functional and user needs of the client's employee community.

The SAP Engineer for EMPowerSF EC, Benefits, and Time management leads the technical functions of EC, Benefits, and Time that have stringent deadlines and the tight schedule.

This is a new role established as a result of evolving needs and new required tasks following the district's system change, reorganization, and transferred responsibilities.

Roles and Responsibilities:

Consults with the client employees, management and customers and recommends technological solutions to issues impacting business operations.

Act as a technical and functional lead for SAP SuccessFactors Employee Central HR, Benefits, and Time.

Works closely with the System Integrator and Independent testers to ensure all changes and enhancements are implemented successfully.

Help develop and manage the execution of robust test plans, including utilizing software testing tools to perform unit, system integration, and user acceptance testing and manage the execution of robust test plans related to Payroll.

Ensures all Changes and Enhancements to the system are fully tested and documented.

Work very closely with the client Test and Release Manager.

Create SAP and WorkForce tickets for emergencies as needed and works closely with SAP and WorkForce consultants.

Help document SAP SuccessFactors EC, Benefits, and Time Management rules and configurations

Develop Design specifications related to HR, Benefits, and Time changes/enhancements and configurations to the SAP system and Time processing to strengthen the system for greater efficiency under the guidance of the client HR, Benefits-Time management staff and Department of Technology Business Applications management, and in alignment with EMPowerSF governance

Provide technical support, direction, and training to Benefits and Time management Operations staff members in implementing changes to the EC, Benefits, and Time procedures

Liaise with functional divisions, including HR, Benefits, and Time, for functional enhancements, new functionality, and provide ongoing support

Provide targeted support to HR Leaves and Benefits team to ensure leaves of absence are configured and managed accurately to result in accurate and timely pay

Review and monitor data interfaces between EC, Time, Accounting and Payroll

Analyzes, monitors, and identifies defects with the HR, Time, and Benefits system functionality and works with functional and technical teams to test defects and enhancements configured in the system.

Manage and monitor data uploads and data interfaces to ensure timely accessibility to data needed to run functional operations for the client employees

Serves as HR, Benefits, and Time technical lead for critical system updates and monitors timely implementation of SAP SuccessFactors releases and support packs

Develop reports and visualizations for functional teams to analyze employee needs

Identify opportunities for improvement or automation of current business practices and policies

Handle tickets in SmartSheets and Zendesk, providing Tier 2/3 assistance and analysis for end users, managers, and power users

Draft and maintain system and application design documentation and configuration documentation

Use data to improve processes and operations to continuously improve upon existing practices

Communicate technical concepts to a general audience and other non-technical team members

Represents HR, Benefits, and Time as the SAP SuccessFactors technical lead in external meetings and activities

Recommend and support decisions, follows through with instructions, and ensures deadlines are met.

Provide ongoing support for EMPowerSF HR, Time, and Benefits documentation and training guides

The strongest candidates will have:

A team focus with a coachable and approachable workstyle

Strong analytical, critical thinking, and problem-solving skills

Experience with configuring and administering SAP SuccessFactors Employee Central HR, Benefits, and WorkForce

Experience with WorkForce Time management

SAP SuccessFactors Employee Central EC WFS certification

Extensive knowledge with SAP SuccessFactors Employee Central HR, Benefits, and Time management (WorkForce)

Excellent at understanding the Business Requirements and making functional configuration changes

Proficiency with Crystal Reports

Strong oral and written communication skills with the ability to translate technical requirements into user-friendly, accessible language

Experience in implementing new systems and tools and/or systems consolidation

The ability to build strong working relationships and support a positive work environment

Experience in data visualization (i.e.,: Tableau)

An organized, efficient, on-time, cost-conscious perspective that seeks to continuously improve

Knowledge of urban public schools and a passionate belief in the client's commitment to instructional leadership as a lever toward delivering on the client Graduate Profile

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