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UnitedHealth Group
Hartford, CT, United States
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and incl
Job Source: UnitedHealth GroupThe Cigna Group
Bloomfield, CT, United States
Summary: The Infrastructure Engineer Senior Advisor serves in providing advanced/escalated technical support for critical infrastructure services and components across the enterprise. This includes Product and Application knowledge of troubleshooting, performance analysis, maintenance, monitoring and continuous improvement. Essential Duties and Re
Job Source: The Cigna GroupThe Cigna Group
Bloomfield
The Cigna Payer Solutions Contracting Advisor is responsible for drafting and preparation of non-standard and standard client contracts, managing redlines and facilitating negotiations, requiring a higher degree of independence and skill. The role also serves as primary Contracting Team representation on assignments with the Business, Legal, Financ
Job Source: The Cigna GroupFord Motor Company
Hartford, CT, United States
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. What will you make today? Our Marketing, Sales & Service organization advances Ford’s reputation as a visionary vehicle and mobility services com
Job Source: Ford Motor CompanyTrinity College Dublin
Hartford, CT, United States
Job Family Group: Staff Department/Office: Technical Support and Client Services (Luis Forestier) Time Type: Full time Compensation: Please note, starting salaries are based on factors including internal equity, relevant experience, and education. Exemption Status: United States of America (Non-Exempt) Job Description: Provides customer service
Job Source: Trinity College DublinCigna Health and Life Insurance Company
Bloomfield, CT, United States
Splunk Cribl Senior Engineer / Architect- Evernorth Health Services - Hybrid page is loaded Splunk Cribl Senior Engineer / Architect- Evernorth Health Services - Hybrid Apply remote type Hybrid locations Bloomfield, CT St. Louis, MO time type Full time posted on Posted 9 Days Ago job requisition id 24003319
Job Source: Cigna Health and Life Insurance CompanyKeystone Human Services
Wethersfield, CT, United States
Key Human Services (Key) is one of 5 subsidiary corporations of Keystone Human Services and is governed by a community-based board of directors. Established in 1989, Key expands Keystone's vision of community-based support programs in the State of Connecticut. Key Human Services has an exciting opportunity for a Technical Field Support Analyst
Job Source: Keystone Human ServicesThe Cigna Group
Bloomfield
As a 24/7 Clinical Navigation & Support (CN & S) Care Manager (CM) you will deliver a guided, predictable and streamlined care experience for customers. The CN & S team is the destination for customers identifying a clinical need by providing one unique entry to address in the moment needs of the customer. You will help customers navigate the menta
Job Source: The Cigna GroupBloomfield, CT, United States
The CSC Ework Provisioning team is responsible for provisioning Cigna remote colleagues with internet and/or phone service to access to our computer network and the data/applications within it. The Technical Support Analyst in this position will be responsible for resolving various types of provisioning requests within established Service Level Agreement timeframes. In addition, they may also be responsible for assisting customers with initial setup of the service with Cigna equipment.
Responsibilities
Works daily with a variety of internet service providers to place and schedule installs of internet/telephone service.
Manages life cycle of provisioning request from initial intake through final resolution, including frequent communication with providers and customer. Also requires collaboration with other IT teams in Cigna.
Ensures Service Now ticket handling efforts are updated with ongoing status and resolution information
Support initiatives for large scale provisioning projects.
Able to work cases efficiently and quickly to ensure team SLA metrics are met
Should be an effective team player, able to balance priorities and react to work queue changes
Expected to be proactive, work independently to resolve issues, and coordinate resources from multiple teams to accomplish tasks
Perform related duties as assigned
Provides support for OKTA related issues
Qualifications
High School diploma or equivalent; Associate degree or higher strongly preferred
2+ years’ experience working in an Information Technology Call Center or equivalent experience is required.
Proven ability to manage multiple cases simultaneously to accomplish results
Proven ability to communicate information in a clear, concise and timely manner
Excellent problem-solving abilities
With minimal supervision, support team workload and handle multifaceted problems
Excellent verbal and written communication skills with the ability to communicate complexity at all organizational levels
Experience working as part of a team, as well as work independently with a high level of initiative.
Must be customer focused and have an understanding of about Information Technology
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 28 - 43 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Email Alert for Technical Support Analyst - Evernorth Health Services - Remote jobs in Bloomfield, CT, United States
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