FRONT DESK RECEPTIONIST
Niles, IL, United States
The Front Desk Receptionist is dedicated to the customer service and needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lessons sales. The Front Desk is the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings and answering questions.
Responsibilities
Make sure the family experience is Dedicated to Safety, Fun, and Results Driven
Maintain a safe, secure, and clean environment
Ensure a positive working environment for customers and team members
Ensure quality Bear Paddle Customer Service and knowledge of all program offerings
Provide courteous and effective communication via phone, e-mail, and in-person
Provide tours and help to direct families throughout the facility
Complete prospect leads and sales calls to drive student enrollment
Complete daily operational duties while following the Quarter Curriculum with specific week by week focus
Front Desk Specialist reports to Swim School Manager and Customer Service & Sales Manager
Requirements Background check required
Consistent and reliable
Customer service and effective verbal communication
Must be able to work evenings and weekends
2+ years administration or sales experience preferred
Perks Include 401k, medical and dental insurance for FT employees
Free swim lessons for immediate family members
Pay rate starting at $15/hr
Consistent schedules
Career growth opportunities