Operations Manager - Scientific Research Labs

Boston, MA, United States

Primary Work Address: 300 Longwood Avenue, Boston, MA, 02115 Current HHMI Employees, click here to apply via your Workday account. About the Role:

We have an exciting opening for a Science Operations Manager to lead the Brigham and Women's Hospital Science Operations Office - located at Boston Children's Hospital . At HHMI, Science Operations Managers serve as the first point of contact and operational liaison to assigned HHMI research laboratories and our partner Host Institutions. These roles play an integral role in championing and upholding HHMI's policies, practices, and procedures. Through building strong relationships across HHMI, you will partner on the delivery of financial, human resources, procurement, and host/lab services while acting as a change champion for ongoing process improvement efforts. One of the key responsibilities of this role is working to ensure alignment with HHMI's mission, vision, and culture among office and lab staff. It will be critical to model strategic leadership behaviors, be self-directed, and able to balance the labs' preferences and perspectives with organizational priorities and policies.

Occasional travel is required to assigned sites and HHMI headquarters to actively participate in regional and national events and meetings.

This role will be part of a hybrid work environment, with the expectation of 2-3 days on-site and the remainder remote.

What We Provide: A team that values and champions a culture of continuous learning, creativity, collaboration, and interdisciplinary thinking!

A role that is well positioned to support an organization that is fundamentally changing the scientific landscape by implementing initiatives with emphasis on core values, development, diversity, equity, and inclusion.

A mission driven team that is passionate about the work they do and an environment where colleagues help each other.

A comprehensive total rewards package that includes competitive pay with a 10% employer contribution to your retirement, a hybrid work schedule, broad benefits options and much more!

What You'll Do: Serve as the local relationship manager and liaison to investigators, lab staff, Science Operations Office (SOO) staff, host institution officials, and HHMI headquarters staff on science operations issues.

Build and leverage relationships with key host institution partners to address policies, procedures, and campus service transactions. Maintain knowledge of host safety and disaster recovery preparedness guidelines, policies, and procedures.

Work within Concur, Workday, and Ariba to help support lab activities (including expense reimbursement, lab procurement activities, etc)

Directly oversee Science Operations staff, including running day to day responsibilities, as well as mentoring and coaching to ensure business continuity and career development.

Lead and participate in projects and process improvement efforts by serving on cross functional teams and collaborating with peer group and manager. Champion and constantly work to improve administrative processes

Collaborate with department leadership, Science leadership, the SOO team, and fellow Science Operations Managers (SOMs) to ensure adoption and compliance with standard policies, procedures, processes, and technologies to promote consistency.

Prepare annual budget for SOO. Monitor laboratory budgets providing oversight and consultation to investigator/delegate. With the guidance of the Regional Business Manager, perform various fiscal/budgeting services for Investigator labs such as personnel forecasting/transfers, encumbrance monitoring and financial audits.

Partner with various Operational teams including Procurement, People & Culture, Finance, and others to support coordination between labs and responsible teams for facilitating:

Lab procurement needs and ordering, as well as monitor and approve activities such as expense reimbursements, graduate student payments, and capital equipment requests

Visa processing, personnel changes, salary planning, among other HR processes.

Facilitation of Material Transfer Agreements (MTAs) with labs, hosts, and Office of General Counsel (OGC) and handle intellectual property issues as they arise.

Work with both the Host Institutions and HHMI to lead the opening and closing of HHMI research labs, lab and office space changes, and lab renovation requests

Lead fixed asset inventory

Serve as back-up for other SOMs during leave and vacancies. Train and onboard science operations staff as needed.

What You Bring: Bachelor's degree in Business Administration or a related field, or equivalent combination of experience and education required

A minimum of seven to ten years of experience in an operations/administrative leadership role including responsibilities for purchasing, human resources, and budget management

Proficiency working with information systems and technologies- ideally Workday, Ariba Procurement, Office 365, SharePoint, and Zoom.

Prior experience serving in a relationship manager role leading and influencing others, with a consistent record of building and maintaining strong networks to connect the right people to accomplish goals.

Experience working in a matrixed environment with geographically dispersed staff, colleagues, and direct management.

Experience in process improvement, project management, and change management highly desirable.

Experience with successfully supervising and coaching your team

Excellent analytical, organizational, and critical thinking skills, and strong, sound judgment

Ability to create, analyze and report on operational and financial metrics to monitor progress and drive improved performance.

Physical Requirements: Remaining in a normal seated or standing position for extended periods of time; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about workspace. The position requires mobility, including the ability to move materials weighing up to several pounds (such as a laptop computer or tablet).

Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis.

Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act.

Compensation and Benefits

Our employees are compensated from a total rewards perspective in many ways for their contributions to our mission, including competitive pay, exceptional health benefits, retirement plans, time off, and a range of recognition and wellness programs. Visit our Benefits at HHMI site to learn more.

Compensation Range

$112,836.80 (minimum) - $141,046.00 (midpoint) - $183,359.80 (maximum) Pay Type:

Annual HHMI's salary structure is developed based on relevant job market data. HHMI considers a candidate's education, previous experiences, knowledge, skills and abilities, as well as internal equity when making job offers. Typically, a new hire for this position in this location is compensated between the minimum and the midpoint of the salary range.

HHMI is an Equal Opportunity Employer

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