Information Technology Technician
, CA, United States
Job Title: PC Technician
Schedule: On-site Monday-Friday, 8am-5pm in Riverside, CA
Duration: Open ended contract
Position Overview: We are looking for a detail-oriented and customer-focused PC Workstation Technician to join our team. This role involves providing technical support, troubleshooting, and maintenance for PC workstations and related hardware and software. The ideal candidate is someone with a strong technical background and excellent problem-solving skills.
This person will be assigned to a location until all equipment has been refreshed and then they will be assigned to a different location. Will be supporting both corporate and medical locations. This role will be very end user facing, not so much supporting though.
Requirements:
Will be responsible for Riverside, CA area
Hours: 8-5pm, 40 hours/week
Average drive distance: ~20 miles between most sites
MUST be physically able to lift boxes ~20lbs
Skills Required:
Minimum 5 years experience with PC support, including deployment
Minimum 5 years experience with PC hardware troubleshooting and repair
Well-versed in installing windows, software, applications
Minimum 1-year experience with direct client interaction and proven customer service
Ability to follow written and verbal instructions
Adaptable to change in process or required activities
Attention to detail
Demonstrated ability to read and understand technical manuals and schematics
Quick learner
Proven ability to manage multiple tasks simultaneously while maintaining quality results Professional appearance and behavior, including punctuality
Manage incoming and outgoing assets
Prepare systems for deployment
Scan existing asset for applications and settings
Interview clients to identify special considerations and other settings
Use KP tools to execute PC activity
Collaborate with teammates to identify process improvements
Escalate quickly when issues arise
Assist other technicians as needed
Extensive experience in profile management and data transfer
Advanced user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access)
Known for working efficiently with minimal supervision
Committed to learn and relate technical concepts promptly
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