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Information Technology Technician

, CA, United States

Job Title: PC Technician

Schedule: On-site Monday-Friday, 8am-5pm in Riverside, CA

Duration: Open ended contract

Position Overview: We are looking for a detail-oriented and customer-focused PC Workstation Technician to join our team. This role involves providing technical support, troubleshooting, and maintenance for PC workstations and related hardware and software. The ideal candidate is someone with a strong technical background and excellent problem-solving skills.

This person will be assigned to a location until all equipment has been refreshed and then they will be assigned to a different location. Will be supporting both corporate and medical locations. This role will be very end user facing, not so much supporting though.

Requirements:

Will be responsible for Riverside, CA area

Hours: 8-5pm, 40 hours/week

Average drive distance: ~20 miles between most sites

MUST be physically able to lift boxes ~20lbs

Skills Required:

Minimum 5 years experience with PC support, including deployment

Minimum 5 years experience with PC hardware troubleshooting and repair

Well-versed in installing windows, software, applications

Minimum 1-year experience with direct client interaction and proven customer service

Ability to follow written and verbal instructions

Adaptable to change in process or required activities

Attention to detail

Demonstrated ability to read and understand technical manuals and schematics

Quick learner

Proven ability to manage multiple tasks simultaneously while maintaining quality results Professional appearance and behavior, including punctuality

Manage incoming and outgoing assets

Prepare systems for deployment

Scan existing asset for applications and settings

Interview clients to identify special considerations and other settings

Use KP tools to execute PC activity

Collaborate with teammates to identify process improvements

Escalate quickly when issues arise

Assist other technicians as needed

Extensive experience in profile management and data transfer

Advanced user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access)

Known for working efficiently with minimal supervision

Committed to learn and relate technical concepts promptly

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