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Business Analyst

Houston, TX, United States

The Business Analyst is responsible for accomplishing objectives through the analysis of business functions and process requirements. The Business Analyst interacts with local operations managers and their team to develop business processes based on project requirements. The Business Analyst is also able to communicate directly with clients to further refine processes based on client needs. The Business Analyst interacts with the IT organization to translate project requirements into deliverable systems.

Key Responsibilities

The Business Analyst job duties include, but are not limited to:

Work with operational management to establish scope, deliverables, and resources requirements.

Conduct needs assessments and requirements gathering while developing business process models in order to meet project goals

Coordinate with IT to support systems development required for program operations, including, but not limited to, development of user stories and user acceptance testing

Support training of staff members, providing guidance for the use of project systems

Resolve issues and solve problems throughout the project lifecycle

Efficiently and effectively integrating systems, programs and applications with business operations and services

Communicate project’s progress, problems, resolutions, and other business concerns to appropriate stakeholders in a clear, accurate, and timely manner

Develop tools and best practices for project execution

Possess excellent communication and written skills

Ability to think outside of the box and perform root cause analysis

Ability to learn quickly and lead in adapting to new technologies

Ability to manage multiple priorities, commitments, and projects

Self-starter but ability to work well in team environment

Other tasks that may be required to complete project requirements

Position may require travel

Required Qualifications: Seven (7) to nine (9) years’ experience as a Business Analyst or Project Manager, demonstrating a progression in complexity, scope, and number of projects managed

Bachelor’s degree in technology, project management, accounting, and/or business discipline; or equivalent of education and experience

Proficiency in use of business analysis and project management tools required

Passion for solving customer challenges with a positive attitude

Preferred and Additional Considerations: Project Management Professional (PMP) certification is preferred

Certified Business Analysis Professional (CBAP) or equivalent certification is a plus

Master’s degree preferred

Experience with M-Files, Hyland OnBase or another ECM solution is a plus

Proficiency in Microsoft SQL, Power BI, and SSRS is a plus

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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