Business Analyst
Houston, TX, United States
The Business Analyst is responsible for accomplishing objectives through the analysis of business functions and process requirements. The Business Analyst interacts with local operations managers and their team to develop business processes based on project requirements. The Business Analyst is also able to communicate directly with clients to further refine processes based on client needs. The Business Analyst interacts with the IT organization to translate project requirements into deliverable systems.
Key Responsibilities
The Business Analyst job duties include, but are not limited to:
Work with operational management to establish scope, deliverables, and resources requirements.
Conduct needs assessments and requirements gathering while developing business process models in order to meet project goals
Coordinate with IT to support systems development required for program operations, including, but not limited to, development of user stories and user acceptance testing
Support training of staff members, providing guidance for the use of project systems
Resolve issues and solve problems throughout the project lifecycle
Efficiently and effectively integrating systems, programs and applications with business operations and services
Communicate project’s progress, problems, resolutions, and other business concerns to appropriate stakeholders in a clear, accurate, and timely manner
Develop tools and best practices for project execution
Possess excellent communication and written skills
Ability to think outside of the box and perform root cause analysis
Ability to learn quickly and lead in adapting to new technologies
Ability to manage multiple priorities, commitments, and projects
Self-starter but ability to work well in team environment
Other tasks that may be required to complete project requirements
Position may require travel
Required Qualifications: Seven (7) to nine (9) years’ experience as a Business Analyst or Project Manager, demonstrating a progression in complexity, scope, and number of projects managed
Bachelor’s degree in technology, project management, accounting, and/or business discipline; or equivalent of education and experience
Proficiency in use of business analysis and project management tools required
Passion for solving customer challenges with a positive attitude
Preferred and Additional Considerations: Project Management Professional (PMP) certification is preferred
Certified Business Analysis Professional (CBAP) or equivalent certification is a plus
Master’s degree preferred
Experience with M-Files, Hyland OnBase or another ECM solution is a plus
Proficiency in Microsoft SQL, Power BI, and SSRS is a plus
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)