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Pediatric Home Service
San Antonio, TX, United States
Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As aleader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work. Position: Patient Service
Job Source: Pediatric Home ServiceGonzaba Medical Group
San Antonio, TX, United States
General Summary: This position is for the inbound GMG contact center. A Patient Service Representative’s primarily responsible is to assist existing and future GMG patients with scheduling appointments (with physicians and mid-level providers), processing prescription refills and educating patients on all services provided by GMG including special
Job Source: Gonzaba Medical GroupCommunity Care Partners
San Antonio, TX, United States
The Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validat
Job Source: Community Care PartnersTenet Florida Physician Services, L.L.C.
San Antonio, TX, United States
Job Description - Patient Service Representative Per Diem Days (2205008547) **Job Description** Patient Service Representative Per Diem Days - 2205008547 **Description** : **Summary** Medical office position responsible for front office processes in the physician practice **Responsibilities** * Collects co-pays and post charges. * Charge entry and
Job Source: Tenet Florida Physician Services, L.L.C.Gonzaba Medical Group
San Antonio, TX, United States
General Summary: This position is for the inbound GMG contact center. A Patient Service Representative's primarily responsible is to assist existing and future GMG patients with scheduling appointments (with physicians and mid-level providers), processing prescription refills and educating patients on all services provided by GMG including special
Job Source: Gonzaba Medical GroupSummit Health Inc
San Antonio, TX, United States
About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, V
Job Source: Summit Health IncChristus Health
San Antonio, TX, United States
Description Summary: Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Pati
Job Source: Christus HealthLegent Health
San Antonio, TX, United States
Legent Health is looking for Patient Access Representative to join our team. We seek talented partners transforming healthcare, one patient at a time. Minimum Requirements High School Diploma or GED required. Strong computer skills in MS Office/Windows (Word, Excel, Outlook, and EMR). Compensation and Benefits COMPETITIVE PAY VISION MEDICAL D
Job Source: Legent HealthSan Antonio, TX, United States
JOB SUMMARY
The Call Center Patient Services Representative is the voice of the company, providing the highest levels of courtesy, respect, and customer service during inbound calls from patients needing to schedule appointments with a medical provider. This position handles all aspects of patient scheduling and is a front-line representative of the practice.
DUTIES AND ESSENTIAL JOB FUNCTIONS
Respond to incoming phone requests from patients, pharmacies, physicians' offices, and hospitals.
Collect and verify patient demographics, insurance, and other relevant information.
Work with patients to identify the most appropriate location, physician, and appointment time.
Accurately document all patient requests and information
Ensure call efficiency while maintaining excellent patient service
Assist with incoming physician referrals
Other functions and Responsibilities
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
COMPETENCIES Patient & Customer Focus
Ethical Conduct
Flexibility
Initiative
Personal Effectiveness/Credibility
Stress Management/Composure
QUALIFICATIONS
Required High School diploma or General Educational Development (GED)
Minimum three years customer service experience
Inbound call-center experience
Medical experience
Keen attention to details
Adept at creative problem-solving
Ability to empathize with patients in need of care
Excellent communication skills
Positive attitude and adaptability
Preferred Experience with adherence to KPIs/Metrics (Average Handle Time, Calls Per Hour, Hold Time, Quality Rating, schedule adherence)
HIPAA compliance
Bilingual/Spanish
Email Alert for Patient Services Representative jobs in San Antonio, TX, United States
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