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The Farm Project
Los Angeles, CA, United States
**Customer Care Associate** * Los Angeles, CA - Remote OK * Full-Time * Operations * Customer Care Associate COME GROW WITH US Be part of our mission to empower distributed agriculture. As a Public Benefit Corporation, The Farm Project and our initiative are working on creating a new food system. We believe that the future of food lies in empowe
Job Source: The Farm Projectssur
, CA, United States
Customer Care Associate page is loaded **Customer Care Associate** **Customer Care Associate** locationsFoothill Ranch, California, USA time typeFull time posted onPosted 3 Days Ago job requisition idREQ-1968 **Basic Function:** Provides best in class customer care and support by assisting customers with product selection, returns and a
Job Source: ssurOssur
, CA, United States
Thank you for your interest in ssur. The most important resource of ssur is its staff. At ssur, we value our extensive skills and knowledge base and naturally we nurture a spirit of innovation. With wide-ranging roles involved in our business, ssur is keen to attract talented individuals and accomplished team players, who are ready to contribute to
Job Source: OssurApothecarium
, CA, United States
**Security Customer Care Associate - The Apothecarium Berkeley** **Front of House | Capitola, CA | Full Time | From $21.00 to $23.00 per hour** Job Description **About The Apothecarium** The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new disp
Job Source: ApothecariumApothecarium
, CA, United States
**Security Customer Care Associate - The Apothecarium Capitola** **Front of House | Capitola, CA | Full Time | $21.00 - $23.00 per hour** Job Description **About The Apothecarium** The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensari
Job Source: ApothecariumMemorialCare
Long Beach, CA, United States
Title: Care Associate Location: Long Beach, CA Department: OPSC Children’s Village Status: Full time Shift: Days (8hr shifts) Pay Rate: $20.75/hr - $29.47/hr At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stand
Job Source: MemorialCareRuggable
Los Angeles, CA, United States
**Customer Care Supervisor** at Ruggable Los Angeles, California, United States **About Ruggable:** Ruggable is a Los Angeles-based, venture-backed, rapidly growing e-commerce startup that is disrupting the $7B rug industry and revolutionizing the market for residential rugs. Our patented 2-Piece Rug System allows you to remove the top layer
Job Source: RuggableMadhappy
Los Angeles, CA, United States
At Madhappy, we are on a mission to make the world a more optimistic place by creating conversation around mental health. We want to make an impact for decades to come in producing the highest quality products and experiences to drive the conversation forward and create a brighter future for the world we all live in. We are looking to hire a full t
Job Source: Madhappy, CA, United States
**Customer Care Associate**
Concord, CA / Corporate Customer Care / Regular, Full-time VICI is an e-commerce start-up that sells quality, affordable, on-trend clothing for the contemporary woman. Established in 2012, VICI has experienced over 200% growth in the past two years from 50 to over 250 employees. The VICI brand has a strong e-commerce presence and sells 90% of its product online, which is shipped from its corporate warehouse located in Concord, CA.
VICIs brand was created based on trends the founders saw after the 2009 recession. Consumers were becoming cautious about spending, yet womens desire for affordable fashion remained. What sets VICI apart is an unwavering commitment to customer service and a zeal for social media marketing. Posting 20 new looks each day on Instagram and Facebook, women are consistently inspired to create their own personal style through looks from VICIs brand. VICIs tremendous growth can be traced back to the talented individuals that have joined our company over the years. We are now seeking a talented Customer Care Associate to join our Customer Care Team to help shape all foundational Customer Care programs for VICI.
**EMPLOYMENT CATEGORY:** Full-time, Non-Exempt, Hourly **REPORTS TO:** Customer Care Manager **GENERAL SCOPE:** Reporting to the Customer Service Manager, our Customer Service Associates are integral to embracing our company's mission of providing excellent responsiveness to our customers. **Hours Monday to Friday 7:30AM 4:30PM** **SPECIFIC JOB RESPONSIBILITIES:** Understanding VICI policies and guidelines and be able to articulate this to customers via phone and email. Exemplifying consistency, accuracy, courtesy, and professionalism throughout responses and language Knowing VICI product and be able to give customers extensive sizing and styling guidance Answering an excess of 100+ emails and 50+ phone calls, 50+ Live chats daily Clearly articulating timelines of preorders and shipping windows to customers Championing the VICI brand serving as the first point of contact for customers and maintain brand responses, attitude, and professionalism at all times Timely and efficiently resolving conflict when an order issue arises for a customer Proficient in using multiple computer operational systems Supporting and upholding the mission and goals of the Customer Care Department **REQUIREMENTS & ATTRIBUTES:** Typing speed: 50 WPM 2 years experience in Customer Service and Call Center environment Experience in Fashion/Retail E-Commerce setting a definite PLUS! Excellent oral, written, and interpersonal communication skills, including phone and email Ability to maintain professionalism and courtesy at all times Ability to work independently, collaboratively with minimal supervision work quickly yet accurately for responses to customers. High accuracy and extreme attention to detail. Proficient with Apple Mac computers **BENEFTIS:** VICI offers medical, dental, vision, PTO, 401(k) after introduction period VICI is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status. We believe that a variety of perspectives will make our teams and business stronger.
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Customer Care Associate jobs in , CA, United States
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