Clinical Nurse Manager

Washington, DC, United States

Job Type

Full-time

Description

Are you excited about a new opportunity? Do you have a passion for providing high quality medical assistance and patient support? Are you mission-driven to help towards improving health and eliminating inequities in health outcomes in under-resourced communities in DC? Well, look no further! At Community of Hope, we have worked diligently to improve health and end family homelessness to make Washington, DC, more equitable. We believe everyone in DC should have access to good healthcare, a stable income, and home, and hope! If you are ready to make a positive difference in the community, this position is for you!

At COH, we strive for :

Caring for Families. Improving Lives. Leading Change

Our Approach and Values:

We

care for families

by providing direct services with a focus on prevention, healing, and wellness.

We

improve lives

by building on families' strengths, honoring their choices, and taking a whole-family, multi-generational approach.

We

lead and advocate for system change

to address the effects of historical and current racial inequities on health outcomes and housing opportunities.

We

embrace the diversity of our community , welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity.

We

strive for excellence

in all that we do, implement evidence-based practices, measure our outcomes, and use this knowledge to continuously strengthen our work.

Position Summary : Community of Hope is looking for a passionate and innovative Clinical Nurse Manager. The Clinical Nurse Manager is the clinical lead in the development of patient-centered individual care plans to ensure that care is coordinated with patients across health care providers, settings, conditions, community service providers, and caregivers. This position is also responsible for the overall supervision of the nursing/medical assistants at designated site. This position will be based out of our Conway Health & Resource Center in SW DC. This is a full-time position.

Salary- This position starts at $95k and up based on experience. Indeed provides their own estimated salary calculator and is not affiliated with COH's range.

Highlighted Duties and Responsibilities:

Ensures high quality of care, smooth patient flow and team coordination for patient visits while following the guidelines of the Patient Centered Medical Home model and/or Birth Center model.

Assists with chronic care management by providing care and education to patients.

Responsible for the administration and application of all clinical nursing functions, procedures, and protocols.

Prepares patients for examination and treatment including taking thorough patient history, obtaining accurate vital signs, and verifying the chief complaint.

Monitors the functioning of the Vaccine for Children program at the clinic according to CDC and DC regulations.

Assists with coordinating Nurse and Medical Assistant Interns, ensuring proper training of both.

Conducts new employee interviews for vacant or newly created clinical positions.

Conducts in-service or refresher training as needed to keep clinical staff up to date on medical information as well as further their medical knowledge.

Reviews the performance of team members in a timely manner, including completing 90 day and annual performance evaluations per their due dates, documenting any issues or changes, providing recommendations for professional development and/or training opportunities, and recognizing staff when appropriate.

Takes initiative and makes decisions within the scope of work. Assesses situations independently, thinks critically, and takes action to address issues or make useful recommendations while maintaining a solution-oriented lens.

Implements controlled substance regulations as necessary (For FHBC and Conway only)

Complies with all OSHA and Safety guidelines patient complaints, unusual incident reports, HIPAA and OSHA incidents.

Requirements

Minimum Qualifications

Bachelor of Science degree in Nursing required

A current, unencumbered DC Registered Nurse license with current CPR certification required.

One year of supervisory experience.

One year working in an ambulatory, primary care or med/surg setting.

Care management and patient education experience preferred.

Experience working with patients with substance use disorders and behavioral health concerns preferred.

Knowledge of chronic disease processes and health maintenance required.

Demonstrated cultural competence in communicating with low-income populations required.

Ability to work with computers and electronic health records required.

Strong verbal and written communication skills required

At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance-centered benefits:

Remote work opportunities are available for many of our roles, promoting a culture of work-life balance.

8-hour workdays, which include a paid lunch

11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis

Annual performance-based raises, up to 5% of your annual pay

National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants

Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff

Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year

Ongoing internal leadership training for supervisors

Diversity, equity, and inclusion training and initiatives for all staff

Ongoing well-being activities, culture compact activities, and trauma-informed care initiatives

Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield

Life insurance, short-term disability, and long-term disability insurance

403(b) Retirement Plan

Flexible Spending Accounts for medical and dependent care reimbursable expenses

And much more!

About Us:

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For over 40 years, we have provided healthcare, housing, and supportive services for under-resourced, underserved and people experiencing homelessness in Washington, DC. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope provides community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families and individuals experiencing homelessness. Through providing these programs, we live out our mission to improve health and end family and individual homelessness to make Washington, DC, more equitable.

Community of Hope cares for families and individuals by providing direct services focusing on prevention, healing, and wellness. We improve lives by building on families' and individuals' strengths, honoring their choices, and taking a whole-family, multi-generational approach. We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities. We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity. We strive for excellence in everything we do, implement evidence-based practices, measure our outcomes, and use this knowledge to strengthen our work continuously. We were selected as one of The Washington Post 150 Top Workplaces in 2014, 2016, 2017, 2018, 2020, and 2021 based on feedback from our staff.

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: [email protected] Phone: 202-407-7747. Community of Hope is an equal opportunity employer.

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