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Insight Global

Charlotte / Global

Account Coordinator

Job Description

Job Title

Support Spectrum Enterprise sales professionals by configuring, processing, and expediting order, contract, and quality control activities for complex orders. Ratify complex orders for completeness, accuracy and commission eligibility, and provide pre and post-sale monitoring, escalation and resolution support. Subject matter experts with the Enterprise end to end sales and ordering process; provide guidance and help-desk support to sales professionals, Order Operations, Client Services, and Service Delivery personnel to improve order accuracy and accelerate the sales and ordering process. Point of contact working with key stakeholders from partner teams to identify, develop, and initiate resolution plans with defective opportunities throughout all stages of the sales & ordering process.

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